Food Store Team Lead: Drive Service & Profit

M&S; East Hagbourne; On-site; GBP 30,000 - 42,000; Full time

Job summary

A leading UK retailer is looking for a Team Manager in Food to lead a dynamic team on the shop floor. This role demands exemplary customer service and operational excellence to meet commercial goals. As a visible leader, you will inspire your team, manage stock and troubleshoot issues promptly. You will also foster a culture of accountability while contributing to M&S's transformation in the retail sector. If you are ready to drive results and make a significant impact, this position is for you!

Qualifications

• Ability to lead a team to deliver excellent customer service and KPIs.
• Good communicator and listener with a knack for inspiring others.
• Ability to build and maintain relationships with key stakeholders.

Responsibilities

• Lead a team to deliver exceptional stock management and customer service.
• Drive commercial performance and ensure accountability.
• Recruit and develop talent within the team.

Skills

Leadership

Customer service

Coaching

Commercial awareness

Operational resilience

Job description

A leading UK retailer is looking for a Team Manager in Food to lead a dynamic team on the shop floor. This role demands exemplary customer service and operational excellence to meet commercial goals. As a visible leader, you will inspire your team, manage stock and troubleshoot issues promptly. You will also foster a culture of accountability while contributing to M&S's transformation in the retail sector. If you are ready to drive results and make a significant impact, this position is for you!