Food Store Team Lead – Central London

Marks and Spencer; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to lead a team on the shop floor. You will deliver exceptional service, drive sales, and ensure team accountability. This leadership role calls for operational resilience and a commercial mindset, shaping the future of retail. The ideal candidate has strong problem-solving skills and a passion for customer excellence, helping to cultivate a motivated team in a dynamic environment.

Benefits

Inclusive work environment

Development opportunities

Qualifications

• Ability to lead a team to deliver excellent customer service.
• Good understanding of commercial and operational processes.
• Effective communicator and listener to inspire others.

Responsibilities

• Lead and coach a team on the shop floor.
• Drive commercial performance and profitability.
• Collaborate across departments for seamless customer experience.

Skills

Leadership skills

Customer service excellence

Commercial awareness

Operational resilience

Problem-solving

Job description

A leading UK retailer is seeking a Team Manager in Food to lead a team on the shop floor. You will deliver exceptional service, drive sales, and ensure team accountability. This leadership role calls for operational resilience and a commercial mindset, shaping the future of retail. The ideal candidate has strong problem-solving skills and a passion for customer excellence, helping to cultivate a motivated team in a dynamic environment.