Food & Beverage Team Leader - Dunstable

National Trust; Dunstable; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading conservation organization in Dunstable is seeking a Food and Beverage Team Leader to ensure outstanding service in a rural setting. Responsibilities include supervising front-of-house operations, training staff, and maintaining food presentation standards. The ideal candidate will be friendly, adaptable, and possess strong communication skills. Benefits include a substantial pension scheme, free entry to Trust places, and flexible working options.

Benefits

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Discounts on gym memberships and shopping

Holiday allowance up to 32 days

Flexible working opportunities

Employee assistance programme

Free parking at most Trust places

Qualifications

• Friendly and adaptable personality with a positive attitude.
• Enthusiastic and willing to learn.
• A good communicator who prioritizes excellent service.
• Knowledge of health and safety compliance.
• Experience in leading and supporting a team.

Responsibilities

• Provide day-to-day support to your team, ensuring outstanding service.
• Focus on front-of-house duties, dealing directly with customers.
• Maintain accurate displays and signage for food presentation.
• Assist the kitchen team with food preparation when required.
• Supervise induction and training of colleagues.

Skills

Customer service

Leadership

Communication

Problem-solving

Adaptability

Job description

Role Overview

The National Trust operates 185 cafes across England, Wales and Northern Ireland. We’re looking for a Food and Beverage Team Leader to join our team in a rural setting. Please consider your commute before applying.

Responsibilities

As a Team Leader you will:

• Provide day‑to‑day support to your team, ensuring outstanding service for every guest.
• Focus on front‑of‑house duties, dealing directly with customers and serving food and drink.
• Maintain accurate displays and signage, ensuring food presentation meets quality standards.
• Assist the kitchen team with food preparation when required.
• Supervise induction and training of colleagues, fostering a dedicated service‑oriented team.
• Complete induction covering allergens, food safety and any mentoring required to excel in the role.

Desired Qualifications & Experience

• Friendly and adaptable, with a positive ‘can‑do’ attitude.
• Enthusiastic and willing to learn.
• A people person who prioritises clear communication and excellent service.
• Aware of health and safety compliance.
• A problem solver capable of leading and supporting a team daily.

Benefits

• Substantial pension scheme up to 10% of basic salary.
• Free entry to National Trust places for you, a guest and your children (under 18).
• Rental deposit loan scheme, season ticket loan and EV car lease scheme.
• Perks at work discounts such as gym memberships, shopping discount codes and cinema discounts.
• Holiday allowance up to 32 days, plus holiday purchase scheme (subject to meeting minimum criteria).
• Flexible working whenever possible.
• Employee assistance programme.
• Free parking at most Trust places.

To apply, complete our online assessment – this replaces a CV or paper application. We’ll review your results and discuss the role further.