Food & Beverage Supervisor in Cardiff)

Sterling Cross Ltd; Cardiff; On-site; GBP 28,000; Full time

Job summary

A prestigious Members Club is seeking an experienced Food & Beverage Supervisor in Cardiff. In this role, you will oversee daily operations, lead a high-performing team, and ensure exceptional service. The ideal candidate has 2-4 years of supervisory experience in hospitality, strong leadership skills, and a focus on member satisfaction. This full-time position offers competitive salary, benefits, and golfing privileges in a beautiful setting. Flexibility to work evenings and weekends is required.

Benefits

Golfing privileges

Competitive salary

Supportive leadership

Free on-site parking

Qualifications

• 2-4 years' experience in a supervisory or management role in food & beverage.
• Strong understanding of hospitality financials, labor management, and stock control.
• Excellent communication and customer service skills.

Responsibilities

• Oversee daily food & beverage operations ensuring efficient service.
• Lead and mentor front-of-house team.
• Monitor and manage costs to support departmental profitability.

Skills

Leadership

Customer service

Team training

Financial management

Event coordination

POS systems

Job description

Food & Beverage Supervisor -

Location: Cardiff

Salary: £28,000 + Excellent Benefits

Hours: Full-time, including days, weekends & bank holidays

About the Opportunity

We're working with a prestigious, well-established Members Club that is seeking an exceptional Food & Beverage Supervisor to take ownership of day-to-day operations across its restaurant, bars, function suites. This is a fantastic opportunity for an experienced hospitality professional who thrives in a fast-paced, service-led environment and is passionate about delivering outstanding experiences to Members and guests.

If you are a confident leader, committed to high standards, and keen to progress your career within an exclusive, scenic club setting, this role offers the perfect platform.

Key Responsibilities

• Oversee all daily food & beverage operations across multiple outlets, ensuring seamless and efficient service.
• Lead, train, and mentor a high-performing front-of-house team, including restaurant, bar, and events staff.
• Deliver exceptional hospitality at every touchpoint, championing a warm, professional, Member-focused environment.
• Collaborate closely with the Chef and kitchen teams on menu planning, food presentation, and event catering.
• Establish and maintain service standards, operating procedures, and effective staff scheduling.
• Monitor and manage costs to support departmental profitability.
• Take full responsibility for stock management across all locations, including ordering, rotation, and monthly stocktakes.
• Plan, coordinate, and execute private events, banquets, competitions, and seasonal promotions.
• Handle Member feedback and resolve issues promptly and professionally.
• Ensure compliance with all health, safety, and licensing regulations.
• Report regularly to senior management on financial performance, operational efficiency, and areas for improvement.

About You

• 2-4 years' experience in a food & beverage supervisory or management role - golf club or private club experience is highly desirable but will take other hospitality industry experience.
• Proven ability to lead, engage, and motivate teams.
• Strong understanding of hospitality financials, labour management, and stock control.
• Excellent communication and customer service skills with a member-first approach.
• Confident managing high-volume service, events, and banqueting.
• Competent using POS systems, MS Office, and F&B management software.
• Comfortable with the physical nature of hospitality, including event set-up and service duties.

Working Conditions

• On-site role within a busy, member-driven hospitality environment.
• Full time opportunity over 5 days
• Flexibility required to work evenings, weekends, and bank holidays.
• Hands-on position involving some manual handling during events and peak service periods.

Why Apply?

• Join a respected and welcoming Members' Club in a beautiful setting.
• Competitive salary and benefits package.
• Golfing privileges.
• Supportive leadership and genuine opportunities for professional development.
• Free on-site parking.