Food & Beverage Supervisor

Forest Holidays; Shadwell; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading holiday company in Shadwell seeks a Food & Beverage Team Leader to support operational excellence in service delivery. This role requires strong leadership to motivate the team, ensure high guest satisfaction, and maintain safety and hygiene standards. Ideal candidates will have experience in fast-paced environments and a positive attitude. Generous perks include a bonus scheme and discounted stays.

Benefits

Generous holiday allowance

Performance-based bonuses

Social events and awards evenings

Pension scheme

One full paid day to volunteer

Subsidised meals

Wellbeing events & activities

Discounts on breaks

Hundreds of discounts across UK

Qualifications

• Positive attitude, strong work ethic, and proactive approach.
• Confidence working across retail, café and table service settings.
• Commitment to maintaining high standards.

Responsibilities

• Leading and motivating the Food & Beverage team.
• Ensuring guests receive a warm welcome and exceptional experience.
• Conducting health & safety and food hygiene checks.

Skills

Experience in a fast-paced F&B or retail environment

Previous team leadership experience

Excellent communication and teamwork skills

Strong people skills

Job description

You’ll support the Food & Beverage Manager in ensuring smooth, efficient, and friendly service at the Forest Retreat, the heart of our location. With morning shifts starting no earlier than 8 am and evenings finishing by 9 pm, this role offers a refreshing work‑life balance rarely found in hospitality.

Responsibilities

• Leading and motivating the Food & Beverage team to deliver outstanding service
• Ensuring guests receive a warm welcome and exceptional experience throughout their stay
• Training and developing the team to meet brand standards
• Managing stock levels and ensuring all areas are well‑presented and prepared
• Conducting health & safety and food hygiene checks
• Monitoring service quality and maintaining high standards
• Managing team workload to provide efficient, friendly service
• Reporting maintenance or safety concerns promptly
• Upholding company policies, food safety regulations and H&S standards

Requirements

• Experience in a fast‑paced F&B or retail environment
• Previous team leadership experience
• A positive attitude, strong work ethic, and proactive approach
• Excellent communication and teamwork skills
• Commitment to maintaining high standards
• Confidence working across retail, café and table service settings
• Strong people skills to build great relationships with guests and colleagues
• A love of the outdoors and willingness to support the team wherever needed

About Us

We’re a Certified B Corp. Our business has been recognised as a force for good. Our holidays are good for people and the planet, and we manage 244.5 hectares of forest, creating spaces in nature for people to stay. We’re a team of 800 people who steward the land for conservation while creating places to discover the wonders of nature.

Why Join Us?

• Generous holiday allowance – Take the time you need to recharge
• Performance‑based bonuses – Earn a 5% bonus (paid quarterly) when customer service targets are met
• Social events and awards evenings – Celebrate success with your team
• Pension scheme – Secure your future with our company pension
• One full paid day to volunteer – Give back to a cause you care about
• Subsidised meals – Discounted food when working on location
• Wellbeing events & activities – Focus on your mental and physical wellness
• Save on breaks – Enjoy up to 20% off. Friends and family also receive 15% off.
• Hundreds of discounts – Save on top brands across the UK