Food & Beverage Customer Ops Coordinator — Career Growth

Eurocell Plc; Greater London; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading importer and distributor of food and wine is seeking a Customer Services & Operations Coordinator in Bermondsey, Southwark, London. The successful candidate will oversee customer contact and order intake, ensure smooth order processing, and swiftly resolve delivery issues. Applicants should have at least 3 years of relevant experience within an SME in the UK, preferably in the Food & Beverage or FMCG industry, and possess excellent communication skills. This role offers a salary between £30,000 and £32,000 per annum along with generous benefits.

Benefits

25 days holiday plus public holidays

Company pension scheme

Employee discounts on products

Performance-related bonus

Opportunity for career growth

Qualifications

• Minimum 3 years' relevant experience within an SME in the UK.
• Experience in the Food & Beverage or FMCG industry preferred.
• Ability to learn quickly and adapt to new products.

Responsibilities

• Manage customer contact and order intake.
• Process orders and ensure fulfillment.
• Resolve delivery issues and manage complaints.

Skills

Excellent English written and verbal communication skills

Organizational skills

Self-motivated and energetic

Job description

A leading importer and distributor of food and wine is seeking a Customer Services & Operations Coordinator in Bermondsey, Southwark, London. The successful candidate will oversee customer contact and order intake, ensure smooth order processing, and swiftly resolve delivery issues. Applicants should have at least 3 years of relevant experience within an SME in the UK, preferably in the Food & Beverage or FMCG industry, and possess excellent communication skills. This role offers a salary between £30,000 and £32,000 per annum along with generous benefits.