Food & Beverage Attendant - Lounge Bar

Food and Beverage; City of Westminster; On-site; GBP 25,000; Full time

Job summary

A hospitality company in the City of Westminster is looking for a passionate Food & Beverage Attendant to join their team on a permanent basis. The role involves providing exceptional service to guests and ensuring they have memorable experiences. Candidates should be able to work flexible hours and bring positive energy to the team. A competitive salary of £24,878 plus service charge is offered, along with extensive benefits including discounts, a pension scheme, and opportunities for career development.

Benefits

Pension scheme with company contributions

50% discount in all restaurants and spas

Complimentary stay after passing probation

Access to private medical insurance

Free meals on duty

Qualifications

• Passion for providing exceptional service in a hospitality environment.
• Ability to work flexible hours, including evenings.
• Strong interpersonal and communication skills.

Responsibilities

• Welcome guests with a smile and guide them to their tables.
• Provide exceptional food & beverage service according to company standards.
• Assist with cleaning and resetting tables.

Job description

We are currently looking for a passionate Food & Beverage Attendant, to join our Food and Beverage department on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

Responsibilities

• Welcomes guests as they enter the outlets (the "arrival experience") with a smile and a clear Good morning/evening/afternoon.
• Escorts guests to the table, presents menu, shows buffet, describes specials, and beverage list, and uses available knowledge to exceed guests' expectations.
• Ensures every guest receives exceptional service of food & beverage according to the company policy, SOPs and AA and LQA standards from him/herself as well as other colleagues.
• Assists in opening and procedures in the outlets.
• Assists with clearing, re-setting tables, taking orders, serving food and drinks, polishing, equipment, and maintaining the buffet, following departmental standards.
• Ability to work between 4.30 pm until 1.00 pm working hours depending on the opeartional demands.

You will be required to work 40 hours per week, on a shift rota.

Salary

£24,878 + service charge

Benefits

• Pension scheme with company contributions
• 50% discount in all our restaurants and Spa's across our properties
• Team member and Friends & Family rates across our properties
• Complimentary stay after passing probation
• Extensive discounts on our benefits platform
• Access to private medical insurance
• Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship to be the best you can be
• Interest free season ticket loan
• Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
• Bike to work scheme
• Recommend a Friend incentive
• Complimentary laundry
• Free meals on duty
• Opportunity to join our taskforces to contribute to the business focuses, community and environment
• Employee recognition schemes and Social Committee events including gala dinners and much more!