Food & Beverage Associate

Marriott Manchester Victoria and Albert Hotel; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Manchester seeks a dedicated team member to greet guests and ensure excellent food and beverage service. You will play a crucial role in maintaining high standards and resolving customer inquiries. Previous experience in a hotel restaurant is preferred, and candidates should possess strong interpersonal and customer service skills. This role offers opportunities for growth within a diverse and inclusive environment.

Benefits

Meals & refreshments on duty

Uniforms provided

Food & beverage discounts

Performance-based incentives

Recognition programmes

Qualifications

• Previous experience working within a hotel restaurant (preferred).
• A warm and genuine individual who enjoys putting people first.
• Someone who wants to grow and develop within the company.

Responsibilities

• Greeting all guests and escorting them to their tables.
• Ensure food orders are taken and processed accurately.
• Serve food & beverages efficiently according to standards.
• Maintain buffet services in pristine condition.
• Set up conference and events areas as per orders.
• Communicate with customers to ensure satisfaction.

Skills

Customer service

Interpersonal skills

Flexibility

Job description

Social network you want to login/join with:

Marriott Manchester Victoria and Albert Hotel

Location:

Manchester, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

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Job Reference:

097553dfe414

Job Views:

5

Posted:

24.08.2025

Expiry Date:

08.10.2025

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Job Description:

About us:

As the #1 leader in
hospitality worldwide, Marriott International has 8100+ hotel properties and 30
top hotel brands. We’re in 133 countries and territories, and we’re still growing.
Unmatched opportunities await you! The next step in your career could lead to
your greatest adventure.

Manchester Marriott Victoria & Albert
Hotel, a striking Grade II listed iconic building in the vibrant Spinningfields
District, offers 148 stylish hotel rooms and suites with modern amenities. The
V&A is the home to Chop
& Plant our casual drinking and dining destination, offering a blend of
Chop House classics and plant-based dishes with a focus on local produce and
sustainability.We have flexible event spaces, including outdoor
terrace, small boardrooms and banqueting for up to 200 people.

Our
highest priority is making you feel as welcome as our guests. We want you to
know you’re important to us and that you’ll make an impact in your role, and
for that, you’ll be appreciated and valued.

Meals
& refreshments on duty

Uniforms

Performance
based incentives

Accommodation
and food & beverage discounts across 7,300 Marriott hotels worldwide

Recognition
programmes

What
you will be doing:

Greeting all guests and escorting them to their
tables

To ensure food
orders are taken correctly; processed accurately and appropriate payment is received

To ensure all food
& beverages are served efficiently, in accordance with the set standards
and time scales

Buffet services are
kept in pristine condition and fully replenished

Be able to
recommend menu items, accompaniments, beverages & wines with knowledge

Ensure that any allergens or dietary requirements have been
highlighted or identified

Set up conference
and events areas, as per the Business Event Order sheet

Complete check of
area of work prior to opening for cleanliness, correct set up & mis-en
place in place.

Communicating with customers to ensure satisfaction and resolve any
complaints

Ensure work area is properly prepared for the next shift before
leaving your shift

To follow correct
procedures when answering the telephone & welcoming guests into your area of work

Process all payment
methods in accordance with accounting procedures and policies

Follow property
control audit standards and cash handling procedures (e.g., blind drops)

What
we are looking for

Previous experience working within a hotel restaurant (preferred)

A
warm and genuine individual who enjoys putting people first

Strong
interpersonal and customer service skills

Flexibility
to work in line with the needs and demands of the business

Someone
who wants to grow and develop within the company

Marriott International is an equal opportunity
employer.We believe in hiring a diverse workforce and sustaining an
inclusive, people-first culture.We are committed to non-discrimination
onanyprotectedbasis, such as disability and veteran status,
or any other basis covered under applicable law.