Food And Beverage Team Member

LGH - Crowne Plaza; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent hotel chain in Manchester is seeking enthusiastic staff to engage with guests and provide exceptional hospitality. Responsibilities include preparing facilities, taking orders, and upselling services. Ideal candidates will have proven experience in hospitality, a passion for guest satisfaction, and a positive demeanor. This is a wonderful opportunity to join a dynamic team dedicated to enriching guest experiences in a vibrant environment.

Benefits

Employee discounts on hotel stays

Access to IHG employee room benefits

Shopping discounts

Free meals on duty

Free parking

Qualifications

• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• A contagious enthusiasm and sincere desire to create memorable guest experiences.
• A positive outlook and approachable demeanor.

Responsibilities

• Prepare the restaurant and bar for service.
• Act as an ambassador for our brand.
• Interact with guests and take their orders.

Skills

Hospitality experience

Customer service skills

Upselling techniques

Job description

Overview

Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.

Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.

Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.

Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.

At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!

A contagious enthusiasm and sincere desire to create memorable guest experiences.

A natural ability to engage with others and a genuine passion for the hospitality industry.

Proven experience in a hospitality environment, preferably in hotel or restaurant operations.

A positive outlook and approachable demeanor that exudes warmth and professionalism.

A willingness to learn and a desire to develop within the role.

An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.

Welcome to the Crowne Plaza Manchester Airport hotel, a newly refurbished establishment. Conveniently located next to Terminals 1 and 3, and within easy reach of Terminal 2, just a short 6-minute walk away. The hotel is also minutes from the M56 motorway, with direct trains from the Airport train station at Terminal 2 taking just 20 minutes to reach central Manchester. Whether your stay is pre-departure or post-arrival, take advantage of our airport shuttle service connecting you to all terminals and the airport train station for smooth travels.

Within the hotel, enjoy our modern, contemporary, and vibrant open spaces, including an on-site restaurant serving a variety of British and international dishes to suit all tastes. Unwind with a refreshing drink at the bar or a revitalizing coffee from our Starbucks coffee corner. For the energetic, our 24-hour Fitness Centre is available. All 299 bedrooms have been fully refurbished to a high specification and are air-conditioned.

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking