FOOD AND BEVERAGE SUPERVISOR

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; Southampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hotel group in Southampton is seeking a Food & Beverage Supervisor to motivate the team and enhance guest experiences. Responsibilities include managing daily operations, training new team members, and ensuring exceptional hospitality. Join a dynamic community offering development opportunities and great perks like discounts and rewards.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Access to Company Pension Scheme

Ongoing training programmes

Qualifications

• Experience in hospitality or similar supervisory role.
• Strong interpersonal and communication skills.
• Ability to lead and inspire a team.

Responsibilities

• Support daily operations and supervise service delivery.
• Help meet and exceed guest expectations.
• Train and coach new team members.

Skills

Hospitality

Leadership

Creativity

Training

Job description

Overview

Be Yourself– Be a Champion for Your Team – Be Leonardo

You’ll be the backbone of the team as Food & Beverage Supervisor, working with your Head of Department to motivate the team and ensure that guests have memorable experiences with us. You’ll be on the floor during busy times, demonstrating leadership to maintain positivity and inspire excellent guest care.

Perks

• Special rates on Leonardo Hotel rooms across the UK & Europe: plan that city break you’ve been dreaming of
• Company-wide recognition scheme: earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn a bonus for recommending a friend to join us
• Regularly hosted Thank You Week and annual Employee Awards Celebration
• Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Food and Beverage Supervisor

• Be yourself!
• Support the Food and Beverage Manager to manage daily operations and supervise service delivery
• Help meet and exceed guests’ expectations by offering exceptional hospitality
• Support with training and coaching of new team members
• Be creative and bring ideas to the table
• Lead by example and let your personality shine through
• Support the delivery of events to help create memorable moments

Why join us?

We look after our colleagues as well as our guests. Once you’re part of the team, you’re part of the Leonardo community. Supervisors hold key roles in supporting team members and Heads of Department daily. Our training opportunities, including the NEW Team Coach workshop and Guest Care training, support your role, and progression programs like the Insights Trainee Manager Programme can help develop you into management as a Duty Manager. These programmes develop your knowledge and expertise at Leonardo Hotels, with practical training and clear progression to support your growth in hospitality.

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland. As a fast-growing hotel group, we have plans for major expansion in the coming years.

At Leonardo Hotels, we value personality and strive to recruit operations team members who demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing. Each team member is valued and respected. Careers offer customer interaction, variety, and a fun, friendly working environment. We host activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations. We offer excellent employee benefits, including discounts on overnight stays and rewards via the Leo Points system, ranging from vouchers to a well-deserved day off.

About Leonardo Hotel Southampton

This low-key, town-centre hotel is 0.4 miles from Southampton City Art Gallery and 1.4 miles from the Port of Southampton. Modern rooms and suites include free Wi-Fi, flat-screen TVs, work desks, and tea/coffee facilities. The property features a casual restaurant, a bar, an all-day coffee shop, and 9 meeting rooms.

About Leonardo Hotels

Leonardo Hotels aims to be the first choice for genuine hospitality. Part of the Fattal Hotels Group, we operate over 230 hotels across Europe and Israel, with over 50 hotels in the UK & Ireland. We emphasize career development and recruit for personality, focusing on how you interact with others and demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing. All team members are valued, with opportunities for customer interaction, variety, and a fun working environment. We celebrate through activities like summer barbecues, Christmas parties, Thank You Week and birthday celebrations. We also offer benefits including discounts on overnight stays and the Leo Points rewards system that includes vouchers or a day off for outstanding performance.