Food and Beverage Assistant (Bar, Restaurant, Events)

The Midland Hotel; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel in the UK is seeking a Food and Beverage Assistant to provide exceptional hospitality across the restaurant, bar, and events. Candidates should have a friendly personality, strong communication skills, and a can-do attitude. Enjoy various perks including special rates on hotel rooms, meals on duty, and access to training programs for career progression.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Employee awards celebrations

Company Pension Scheme

Ongoing job-related training programmes

Qualifications

• Friendly personality and positive energy.
• Excellent communication skills.
• Can-do attitude and ability to build rapport.

Responsibilities

• Ensure guests have a great experience at the restaurant and bar.
• Share positive energy with guests and team.
• Engage confidently with guests.

Job description

Overview

As a Food and Beverage Assistant, you’ll be a welcoming face of the hotel, bringing your friendly personality every day. You’ll work in a busy role as part of a vibrant team delivering first-class hospitality across the restaurant, bar, and events.

Benefits

Some of the perks our colleagues enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

Responsibilities

• Be yourself!
• Share your positive energy with guests and your team
• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
• Have a can-do attitude
• Be confident in speaking with guests and the team – we love building a good rapport

Why join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!

Be Yourself – Be a Bold Team Player – Be Leonardo