FOH Supervisor

Slim Chickens; Swindon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A growing restaurant brand in Swindon is looking for a Front of House Supervisor to oversee operations and lead the team in delivering exceptional customer experiences. The ideal candidate has supervisory experience in a fast-paced environment, strong leadership skills, and a passion for hospitality. Enjoy a supportive work environment with generous colleague discounts and opportunities for career advancement.

Benefits

50% off total bill for you and 5 friends

Access offers at thousands of retailers

Free mortgage advice

Healthcare Cashplan

Referral rewards

Flexible scheduling options

Qualifications

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
• A natural leader with the ability to inspire and guide a team.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.

Responsibilities

• Supervise and coordinate front-of-house operations to ensure seamless service.
• Lead, mentor, and motivate the front-of-house team to deliver outstanding customer experiences.
• Manage guest relations, handle any issues, and ensure customer satisfaction.
• Support the management team in driving sales and achieving business goals.

Skills

Leadership

Customer service

Communication

Organisational abilities

Job description

Overview

Could you be our next Front of House Supervisor in Slim Chickens Swindon? Slim Chickens serves up southern-inspired fresh delicious chicken tenders, wings, and sandwiches in a casual, laid-back setting! Why Slim Chickens? Slim Chickens is a Sunday Times Best Big Company to work for 2025, where you will have endless opportunities to develop, grow and learn new skills, whilst working alongside some of the best colleagues in hospitality. Slim's is where southern-inspired flavours meet a vibrant, modern vibe. We\'re on a mission to serve up the best chicken around, and as we grow, we need a Front of House Supervisor who\'s as excited about our journey as we are.

• Supervising and coordinating front-of-house operations to ensure seamless service
• Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences
• Ensuring the highest standards of customer service, cleanliness, and presentation
• Managing guest relations, handling any issues, and ensuring customer satisfaction
• Assisting with staff training and development to uphold our brand standards
• Supporting the management team in driving sales and achieving business goals
• Creating a welcoming and positive atmosphere where both staff and guests thrive

Qualifications

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment
• A natural leader with the ability to inspire and guide a team
• A passion for hospitality and delivering top-notch service
• Excellent communication and interpersonal skills
• Strong organisational abilities and attention to detail
• Ability to stay calm and efficient under pressure
• Flexible availability that includes weekends, late nights and bank holidays

About Slim\'s / About BRG

Slim\'s is part of Boparan Restaurant Group (BRG), a growing hospitality group of brands dedicated to delivering memorable guest experiences and an amazing working environment. At BRG, we live by our core values: Honest, Hardworking, Hungry, and Heart.

Why You\'ll Love It Here

We offer more than just a role; we provide a rewarding career path with exciting benefits:

• Generous Colleague Discount: 50% off your total bill for you and 5 friends across all BRG brands; 20% off at Carluccio\'s retail gift shop & deli (in store and online)
• Exclusive Discounts: Access offers at thousands of online and high-street retailers, restaurants, entertainment, gifting, gym memberships through BRG Spark App
• Secure Your Future: Free mortgage advice and access to BRG Financial & Wellbeing Centre
• Access Your Pay Anytime: Wagestream earnings access
• Stay Well: Healthcare Cashplan and Employee Assistance Programme (EAP)
• Referral Rewards: Bonuses for referring friends to join our team
• Career Advancement: Growth opportunities within our diverse brand portfolio
• Flexible Working: Flexible scheduling options for work-life balance