Floor Manager

MCARTHURGLEN; South Normanton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company in South Normanton is seeking a Retail Team Leader to drive sales and ensure outstanding customer service. The ideal candidate will have over 12 months of experience in the sports or fashion retail sector, with exceptional team leadership and customer service skills. This position offers competitive compensation, growth opportunities, and a dynamic working environment.

Benefits

Competitive compensation & rewards

Free uniform sets twice a year

Discount on products

Qualifications

• 12+ months of work experience in a sports/fashion retail environment.
• Understanding of store needs and ability to act accordingly.
• Professional handling of difficult interpersonal situations.

Responsibilities

• Lead by example and coach the store team.
• Drive store sales by delivering great customer service.
• Maintain brand and visual merchandising standards.

Skills

Advanced selling experience

Team leadership

Customer service

KPI understanding

Strong analysis skills

Training skills

Good English skills

Job description

Overview

Hi, this is the first step in your adidas journey. For more than 70 years we've been creating the best sports gear and inspiring millions of people to change their lives through sport. Our core value is people. adidas is a team of optimists. We lead an active lifestyle, creating innovations to balance sports and nature, looking at the world without borders or prejudice, and inspiring change in our customers. Retail stores are the first point of contact with our consumers and the heart of adidas brand. Want to be a part of the ride? Join us now!

We Offer

• Competitive compensation & rewards (bonuses, referral program, etc.).
• Free uniform sets twice a year.
• Discount on adidas products online and in all own stores.

Employees Appreciate In Us

• Supportive team that accompanies you all the way in the company and inspires you to win new challenges.
• Career without borders: the opportunity to grow in retail, office, and distribution center.
• Development opportunities: free trainings in the product, service, processes, and personal effectiveness programs.
• Modern environment with the highest retail standards and best technologies.
• Embracing culture of diversity, equity, and inclusion.
• Innovations to establish a new era of sport in balance with nature.

We Appreciate In Our Employees

• 12+ months of work experience in a sports/fashion customer and commercial-focused retail environment with advanced selling experience and comprehensive product, retail, and industry understanding.
• Team leadership and customer service.
• KPIs background and understanding. Strong analysis skills. Strong training skills.
• Comfortable conducting feedback conversations. Team Line up planning. Product knowledge.
• Good English skills/understanding.
• Professional handling of difficult interpersonal situations within the store team. Understanding the store´s needs and acting accordingly.

Your Activities

• Leading by example and coaching, coordinating the shop floor, and ensuring continuous development for the team in store.
• Drive store sales together with the team to meet the target set by delivering great customer service.
• Ensure the store is up to brand standards at all times incl. Visual Merchandising standards, Replenishment, and Customer service to create the best shopping experience for the consumer.

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