Flight Reservations Consultant

Succeed Recruitment; Chester; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading travel organisation is seeking a Flight Reservations Consultant in Chester. Responsibilities include booking flights using GDS and providing outstanding customer service. Ideal candidates will have GDS experience and excellent communication skills. The role offers a competitive salary of £28k with OTE of £35-40k and the option for hybrid or fully home-based work.

Qualifications

• Previous flight reservations/sales experience using a GDS is essential.
• Excellent knowledge of worldwide airfares is required.
• Good geographical knowledge is important.

Responsibilities

• Make flight reservations using a GDS.
• Identify alternative flight options to increase margins.
• Build relationships with agents.
• Follow up on sales leads and work towards targets.
• Offer a high standard of customer service.
• Stay updated on new travel developments.

Skills

Flight reservations experience using a GDS

Knowledge of worldwide airfares

Geographical knowledge

Relationship building skills

Confident telephone manner

Attention to detail

Job description

Introduction

Are you a GDS proficient travel industry professional with a flair for fares? If so, we'd love to hear from you as we recruit for some fantastic roles with a leading travel organisation.

Joining our client as a Flight Reservations Consultant, you will be responsible for booking flights to a variety of worldwide destinations, dealing with any flight‑related queries whilst offering outstanding customer service.

Previous experience with booking flights using a GDS is essential for the role, along with exceptional customer service and communication skills. You'll be professional and enthusiastic with a keen eye for detail and in return, our client is offering a competitive salary of £28k, plus genuine OTE of £35‑40k and excellent industry benefits.

This role is ideally based in Chester/hybrid, but our client can also offer a fully home‑based option for those in other areas of the UK.

Working hours are Mon‑Fri 9am‑5.30pm / 9.30am‑6pm with one in four Saturdays 10am‑4pm.

Role of Flight Reservations Consultant

• Making flight reservations using a GDS
• Identifying and sourcing alternative flight options to increase margins
• Building relationships with agents
• Following up on sales leads (email / phone) and working towards targets
• Offering a high standard of customer service
• Staying abreast of everything new in travel, from airline routes to travel guidelines

Skills required for the role

• Previous flight reservations / sales experience using a GDS – essential
• Excellent knowledge of worldwide airfares
• Good worldwide geographical knowledge
• Excellent relationship building and communication skills
• Confident telephone manner and good attention to detail

If you're interested in learning more about this Flight Reservations Consultant opportunity, please press the apply online button now!

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