Flight Delay Support Specialist – Legal Career Path

Mcgregor Recruitment.; Alderley Edge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A law firm in Wilmslow is looking for a confident individual to join their Flight Delay Team. The role involves managing high volumes of calls regarding flight delays and requires strong customer service and communication skills. You will accurately input details into the system and assist in claims assessments. The position offers a chance for career progression within a supportive team, with holiday entitlement starting at 20 days, rising to 25. An immediate start is available.

Benefits

Paid training in legal qualifications

Friendly and supportive team

Holiday entitlement starts at 20 days

Qualifications

• Confident individual with strong customer service and communication skills.
• Relevant experience in customer service and administration preferred.
• Ability to handle a high volume of calls professionally.

Responsibilities

• Handle numerous enquiries regarding flight delays.
• Input details accurately into in-house system.
• Assist in reviewing and assessing claims.

Skills

Strong Customer Service skills

Good communication skills

Good IT skills

Job description

A law firm in Wilmslow is looking for a confident individual to join their Flight Delay Team. The role involves managing high volumes of calls regarding flight delays and requires strong customer service and communication skills. You will accurately input details into the system and assist in claims assessments. The position offers a chance for career progression within a supportive team, with holiday entitlement starting at 20 days, rising to 25. An immediate start is available.