Flexible Duty Manager — Retail Leader (32h)

A.F. Blakemore & Son Ltd; Wells-Next-the-Sea; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic retail company in Tenbury Wells is seeking a Duty Manager to support the Store Manager in driving store success and growth. Responsibilities include managing daily operations, leading a team, and ensuring excellent customer service. Candidates should have prior management experience in food retail or a similar fast-paced environment. The role requires effective planning, communication, and decision-making skills. Flexible hours and competitive pay offered.

Qualifications

• Previous management or supervisor experience within a food retail or similar fast-paced operation.
• Committed to achieving and sustaining exceptional customer service standards.
• Able to plan, organise and prioritise effectively.
• Ability to communicate and influence at all levels.
• Able to take appropriate action and make decisions.

Responsibilities

• Support the Store Manager to ensure a safe and high performing store.
• Assist Store Manager in delivering store operations and objectives.
• Manage and coach colleagues to build a motivated team.
• Carry out performance management and colleague safety.
• Perform cash reconciliations and management tasks.
• Lead the team to provide an exceptional customer experience.
• Engage with the local community.

Skills

Management experience

Customer service standards

Planning and organizing

Communication skills

Decision-making ability

Job description

A dynamic retail company in Tenbury Wells is seeking a Duty Manager to support the Store Manager in driving store success and growth. Responsibilities include managing daily operations, leading a team, and ensuring excellent customer service. Candidates should have prior management experience in food retail or a similar fast-paced environment. The role requires effective planning, communication, and decision-making skills. Flexible hours and competitive pay offered.