Fixed Term Waiting Staff

InterContinental Hotels Group; City of Edinburgh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A renowned hospitality group in Edinburgh is seeking a Part-Time Waiter/Waitress to join their team. This role involves serving food and beverages, ensuring excellent customer service, and maintaining guest satisfaction. The position offers £12.60 per hour with substantial employee benefits including paid holidays and discounts. If you are driven and enjoy working in a team, apply now!

Benefits

£12.60 per hour

Paid overtime

Free meal on shift

Subsidised transport support

Generous discounts at hotels

Qualifications

• Availability to work 30 hours per week, including weekends and evenings.
• Experience in a restaurant or hotel as a Waiter/Waitress or similar role.
• Drive to produce results and provide personal customer experiences.
• A warm and authentic personality with a strong commitment to service.

Responsibilities

• Serve food and beverages to guests.
• Address customer queries and complaints.
• Work with kitchen team for timely order delivery.

Skills

Customer service skills

Positive attitude

Teamwork

Warm personality

Ability to handle complaints

Job description

Overview

We are looking for an authentic and driven Waiter/Waitress (Part-Time) to join us at Kimpton Charlotte Square Hotel and embrace your unique, best self to provide our guests with heartfelt human connections!

This is a Fixed-Term assignment, ending on the 31st of December.

About the hotel

Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay. Welcoming locals to relax in our Garden area (a must visit), experiencing mouth-watering food in BABA restaurant, or guests from far and wide being pampered in our state-of-the-art Spa – we cover it all!

As a Waiter/Waitress, we will support you to

Be yourself – bringing the real you to work, with your unique personality we want you to be who you are!

Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!

Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

Responsibilities

What do you need to be a Waiter/Waitress? Well, your main duties and responsibilities will be serving our guests food and beverages with a positive attitude, dealing with customer queries or complaints and working alongside our kitchen team to ensure timely delivery of orders.

Requirements

• Availability to work 30 hours per week across 5 shifts, including weekends, evenings and bank holidays
• Experience working within a Restaurant, Bar or Hotel as a Server, Waiter/Waitress, Barista, Bartender or Host
• Drive to produce results, we work together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection.
• A warm and authentic personality, with a can-do attitude and commitment to service.
• Overall, you will be willing to work within our team to embrace our service and delight our guests!

Benefits

Joining the Kimpton family isn’t just about providing our guests with excellent service; we also have secured a spot in Fortune’s ‘100 best companies to work for’ 7 times since 2009. We can offer you…

• Financial security - £12.60 per hour (£26,208.00 per annum FTE), guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay. Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders
• Hotel specific benefits – complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George Hotel plus Spa and gym discounts at our Kimpton property.

If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today! Check out our Instagram page @kimptoncharlottesquare to see more.

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual\'s race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.