Fitness & Wellbeing Instructor

Sodexo; Stevenage; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading catering and facilities management company based in Stevenage is looking for a Fitness and Wellbeing Instructor. This role involves supporting members with tailored training and wellbeing advice, ensuring high service levels, and complying with health and safety regulations. Ideal candidates will have Level 2 Fitness and Level 3 Personal Training qualifications, strong communication skills, and a client-focused approach. The position offers benefits like well-being support, discounts, and a paid volunteering day.

Benefits

Free on-site parking

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Lifestyle rewards

Discounts for you & family

Financial tools & retirement plans

Cycle to Work scheme

Paid volunteering day

Qualifications

• Level 2 Fitness and Level 3 Personal Training are desirable.
• Knowledge of health & safety legislation and industry guidance is essential.
• Ability to prioritize workload and work independently.

Responsibilities

• Support day-to-day running and development of facilities.
• Comply with health and safety legislation.
• Deliver excellent customer care.
• Oversee gym and equipment, provide tailored programmes.
• Work within budgets and help achieve income targets.
• Contribute to staff training and development.

Skills

Customer service

Communication skills

Teamwork

Numerate and computer literate

Education

Level 2 Fitness

Level 3 Personal Training

Job description

We're looking for an enthusiastic and motivated Fitness and Wellbeing Instructor to join our team in Stevenage. This is a fantastic opportunity for someone passionate about health, fitness, and helping others achieve their personal goals. You'll play a key role in supporting our members with tailored training, wellbeing advice, and encouragement, creating a positive and engaging environment where people can thrive.

Responsibilities:

1. Facilities Management: Support the day-to-day running and development of facilities, ensuring equipment, services, and areas are properly maintained and delivering a consistently high level of service.
2. Health & Safety: Comply with all legislation, policies, and procedures; take an active role in risk assessments, COSHH compliance, and implementing agreed action plans to ensure the safety and welfare of all users.
3. Customer Service: Deliver excellent customer care, resolve queries positively, promote activities, and create a welcoming environment that enhances the member experience.
4. Fitness & Programmes: Oversee the gym and equipment, ensure members are screened and inducted, provide tailored programmes, and support the class schedule to meet customer needs.
5. Financial Responsibility: Work within budgets, help achieve income and sales targets, and maintain accountability for takings and financial processes.
6. Teamwork & Development: Work effectively as part of a team, contribute to staff training and development, maintain open communication, and demonstrate a commitment to continuous improvement.

Desirable qualifications include Level 2 Fitness & Level 3 Personal Training (Yoga & Pilates desirable). Knowledge of health & safety legislation and industry guidance is essential. Candidates should be numerate, computer literate, confident with systems, and possess strong communication skills, both written and verbal. A client-focused approach, professional personal presentation, and the ability to prioritize workload and work independently are required.

This role is for 37.7 hours per week, Monday to Friday. Benefits include free on-site parking, mental health & wellbeing support, an Employee Assistance Programme, 24/7 virtual GP, lifestyle rewards, discounts for you & family, financial tools & retirement plans, Cycle to Work scheme, and a paid volunteering day.

Check your local transport links here: Plan Your Journey | Traveline. The destination you should input is SG1 2DA. Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong to a company and team that values you for who you are, act with purpose, and have an impact through your everyday actions. You'll be able to thrive in your own way.