Fitness Manager

Village Hotels; Tingley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A hospitality company in the United Kingdom is seeking a proactive Fitness Manager to oversee fitness operations and athlete development. You will manage staff, uphold customer excellence, and maintain service quality within our leisure facilities. The ideal candidate will have strong leadership and organisational skills, a passion for fitness, and the ability to motivate others. You’ll have opportunities for personal development and enjoy substantial benefits, including complimentary club membership and discounts at all hotels.

Benefits

Complimentary club membership

Employee discounts

Flexible working hours

Healthcare benefits

Development opportunities

Qualifications

• Natural leader with the ability to motivate teams and manage staff.
• Strong organisational skills to handle multiple fitness tasks.
• Passion for helping others to achieve their fitness goals.

Responsibilities

• Manage a team of freelance group exercise staff.
• Ensure excellent customer service and satisfaction.
• Control costs without compromising service quality.
• Maintain high health and safety standards.

Skills

Leadership

Organisational Skills

Customer Service

Team Motivation

Tools

Myzone

Mywellness

Les Mills Training

Hiit Company Training

Zumba Training

Job description

Fitness Manager

Awesome people are crucial to making our awesome clubs run smoothly. Working alongside the Leisure Club Manager, you’ll keep our clubs running like a well‑oiled machine.

It’s your job to keep both our members happy, through efficient fitness processes and a dedication to customer excellence. Plus our team of fitness fanatical crew, to ensure you’re getting the very best out of the people around you.

Responsibilities

• You will also manage our team of dedicated freelance group exercise staff to ensure we have the very best individuals delivering our amazing classes.
• A natural leader, you’ll understand what makes a gym floor great, and motivate your teams to push boundaries, through slick fitness journey delivery, vibrant classes and amazing personal training. You will upskill your fitness team in the use of cutting edge technology including Myzone & Mywellness & give them the opportunity to develop their group exercise passion by ensuring they take part in high calibre fitness training programs from Les Mills, Hiit Company, Zumba & many more.
• You’re super organised, so you’ll have no problem multi‑tasking to ensure all key fitness areas are tackled, from coaching members on the gym floor to managing a fantastic group exercise timetable.
• You’ll sustain a working environment that supports the company’s objective of consistently delivering excellent standards of service and meeting and exceeding customer expectations.
• You’ll operate cost control measures without compromising quality of service.
• You’ll ensure the department operates at optimum efficiency with a required number of trained fitness staff, meeting business needs and exceeding statutory health & safety standards.
• You’ll assist members and prospective members in a friendly, courteous and professional manner. Member and guest satisfaction should be monitored using reflective feedback. In the absence of the Leisure Club Manager, deal with complaints / problems politely and make every effort to resolve these.
• You have a passion for helping others perform to their maximum potential, whether that’s a member hell bent on smashing their goals or a team member keen to carve out a solid career in the fast‑paced fitness industry. They’ve got your back.

Benefits

• Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.
• Employee Discount on overnight stays at Village Hotels starting from £35 based on 2 sharing.
• 50% discount on food and drink purchased on or off shift at any Village Hotel.
• Exciting training platform with gamified learning.
• Discounts and cashback offers on many high street brands.
• A range of well‑being and healthcare benefits.
• Financial well‑being support via salary finance.
• Employee assistance programme.
• Flexible working hours.
• A fun, supportive and inclusive work environment with loads of development opportunities.
• Regular team events with our BIG People days monthly.
• Excellent reward and recognition incentive schemes.
• Monthly well‑being programme for all employees to support your mental health.
• Anniversary rewards for key milestones of service.
• Holiday purchase scheme.
• Birthday day off.
• Electric car salary sacrifice scheme.
• Come and be part of something new & something special – Work, Grow & Play the Village Way!