Fitness Coach

JD GROUP; Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fitness company in Milton Keynes seeks a motivated individual to enhance member experience in their facilities. The role involves engaging with gym members, conducting fitness inductions, and leading exercise classes while ensuring the gym maintains the highest standards of cleanliness and operation. The ideal candidate should possess a Level 3 Personal Trainer qualification and an enthusiasm for fitness and wellbeing. Join a dedicated team focused on community success and member satisfaction.

Qualifications

• Passion for health and wellbeing and helping people.
• Ability to represent and embody brand standards.
• Enthusiastic and open to learning.

Responsibilities

• Engage with members to ensure a world-class experience.
• Deliver member tours and group exercise classes.
• Conduct club standards checks regularly.

Skills

Passion for fitness

Customer service skills

Team collaboration

Resilience

Flexibility in approach

Education

Level 3 (EQF Level 4) Personal Trainer qualification

Job description

Role overview

Your purpose will be to engage with members to ensure they receive a world‑class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes.

Responsibilities

• Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.
• Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.
• Deliver engaging group exercise classes
• Deliver engaging and informative member inductions.
• Support prospective members with joining JD Gyms as required.
• Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.
• Provide ad hoc support to members as required or observed.
• Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team.
• Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.
• Monitor our service delivery through our performance and member feedback.
• Ensure you operate and are compliant in a safe and legal manner at all times whilst working for JD Gyms.
• Strong management and consideration of energy / environmental issues and waste management.
• Analysis and presentation of key data to support new ideas / initiatives / proposed developments.

Skills and Experience

• Has a passion for fitness, health, wellbeing and helping people
• Representative of, and embodies, the JD Gyms brand standards and values
• Enthusiastic and open to learning
• Able to flex their style to differing personalities
• Is resilient, and welcome to feedback
• Understands and can articulate the importance of a great member experience.
• Is flexible in approach to hours worked.
• Loves to be part of team that work hard for each other, our members and our local communities.
• Level 3 (EQF Level 4) Personal Trainer qualified