Fitness Club Duty Manager - Lead Member Experience (Part-Time)

Nuffield Health; Birmingham; On-site; GBP 22,000 - 27,000; Part time

Job summary

A prominent UK healthcare charity is looking for a Duty Manager for its Birmingham Central Fitness & Wellbeing Club. This part-time role involves managing club operations, ensuring member satisfaction, and leading a team to maintain high standards of service. Candidates should have sales experience and excellent communication skills, along with a passion for customer service. The position offers a flexible schedule of up to 32 hours per week, along with an attractive benefits package including free gym membership and health assessments.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience and ability to quickly understand our business.
• Enthusiastic with excellent communication skills.
• Can-do attitude and passion for excellent customer service.

Responsibilities

• Be responsible for the smooth running of the club.
• Prioritize member satisfaction and engage with members.
• Lead by example, supporting and guiding colleagues.
• Conduct tours for prospective members.
• Oversee health and safety protocols.
• Help achieve sales targets.
• Be able to swim to a high standard.

Skills

stock management

Employee Relations

Leadership skills

Data Collection

Management Experience

Microsoft Outlook

Warehouse Management

Business Management

Rota Management

Leadership Experience

Supervising Experience

MRP

Job description

A prominent UK healthcare charity is looking for a Duty Manager for its Birmingham Central Fitness & Wellbeing Club. This part-time role involves managing club operations, ensuring member satisfaction, and leading a team to maintain high standards of service. Candidates should have sales experience and excellent communication skills, along with a passion for customer service. The position offers a flexible schedule of up to 32 hours per week, along with an attractive benefits package including free gym membership and health assessments.