Fire Alarm Service Engineer

Clymac; Greater London; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading fire safety company in Greater London seeks a Fire Alarm Service Engineer. The role involves maintaining fire protection systems and providing excellent customer service. The ideal candidate will have relevant industry qualifications, strong communication skills, and a clean UK driving licence. Responsibilities include planning maintenance calls and attending training sessions. The company offers a competitive salary of up to £38,000, an engineering van, and opportunities for professional development.

Benefits

Competitive salary

Engineering van provided

Pension scheme

Life assurance

Referral scheme

Generous annual leave

Wellbeing support

Ongoing training

Career progression

Qualifications

• Proven experience in maintaining and servicing fire alarm systems.
• Full, clean UK driving licence.
• Flexible and able to work on-call or overtime as required.

Responsibilities

• Maintain Fire Systems, Emergency Lighting and Portable Extinguishers.
• Carry out minor remedial works during maintenance visits.
• Plan routine maintenance calls within your area.

Skills

Customer service skills

Organization

Communication

Education

Relevant industry qualifications

Job description

Fire Alarm Service Engineer

Why Clymac?

Are you passionate about safety and security? Since 1992, Clymac has been a leader in delivering fully integrated Fire & Security Systems across the UK. We’re looking for dedicated professionals to join our team and help us continue our mission of providing top‑notch protection and peace of mind to our clients.

At Clymac, you’ll have the opportunity to work with cutting‑edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you’re ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you!

Attributes of a Clymac employee!

• Accountability: Do you take responsibility for what you do and make sure you follow things through?
• Self‑awareness: Are you aware of how you work, how you come across, and where you can improve?
• Ownership: Do you step up, take charge of tasks, and look for solutions instead of waiting to be told?
• Personable: Are you easy to talk to and someone who builds good relationships with others?

Clymac’s Fire Alarm Engineers

Our engineers primarily maintain and protect life protection systems (Fire Alarms, Portable Extinguishers and Emergency Lighting) whilst occasionally attending sites with security systems, in line with current standards and customer requirements. The successful engineer will contribute to a united team that strives to deliver world‑class customer service.

• Maintain Fire Systems, Emergency Lighting and Portable Extinguishers in your assigned area.
• Carry out minor remedial works that arise during the maintenance visit.
• Plan routine maintenance calls within your area.
• Maintain effective communication with customers when planning site visits.
• Maintain your stock levels with support from your team leader.
• Attend training sessions to further your development.
• Attend weekly engineering team meetings.
• Identify any personal training and development needs to help you provide the best possible customer service.
• All of our engineers work our standard hours of 08:30 - 17:00.

Our Systems

Fire:

Gent, Notifier, Kentec, Ziton, Advanced, Morley, C‑Tec, Protec

Emergency Lighting

Portable Extinguishers

Security systems

Who We're Looking For

At Clymac, we value skilled and dedicated professionals who take pride in their work. In addition to the core qualities of a Clymac employee – positive attitude, excellent communication skills, professional conduct, and ability to work independently and as part of a team – we are looking for candidates who:

• Hold relevant industry qualifications.
• Have proven experience in maintaining and servicing fire alarm systems.
• A desire to thrive in the Fire and Security Industry.
• Possess strong customer service skills and ability to build positive relationships with clients.
• Highly organised.
• Excellent communicator.
• Have a full, clean UK driving licence.
• Are flexible and able to work on‑call or overtime as required (callout rota is currently 1 week in 10).

How we Attract, Reward & Retain Our Employees

• Competitive Salary – Up to £38,000.
• Engineering Van Provided – fully equipped to support your role.
• Pension Scheme – helping you plan for the future.
• Life Assurance – 4x your annual salary for financial security.
• Referral Scheme – up to £1,000 per successful candidate referral, with no limit on referrals.
• Generous Annual Leave – 25 days plus bank holidays.
• Wellbeing Support – access to dedicated mental health and wellbeing initiatives.
• Ongoing Training – continued professional development through the Marlowe Academy.
• Career Progression – clear opportunities for development and advancement within the business.

A Little More About Clymac

At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care.

Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry.

Our Commitment

We are large enough to provide comprehensive, industry‑leading solutions, yet small enough to deliver a personal and caring service to each client.

Our Businesses Include:

• Clymac – clymac.co.uk/careers
• Alarm Communications – acl.uk.com/careers
• FAFS Fire & Security – fafsfireandsecurity.com/careers
• Marlowe Kitchen Fire Suppression – marlowefireandsecurity.com/vacancies/
• Morgan Fire Protection – morganfire.co.uk/recruitment/
• Marlowe Smoke Control – marlowe-aov.co.uk/careers/
• Marlowe Fire & Security – marlowefireandsecurity.com/vacancies/

Equal Opportunities

At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team.

As part of our commitment to diversity, we actively work to increase the representation of women across all areas of our business. We encourage female candidates to apply and are dedicated to creating pathways that support women’s growth, leadership, and long‑term success within our team. Our service engineering teams currently have 30% female representation, creating a welcoming environment for all our current and future female engineers.

Our commitment to equal opportunities means we're here to support you if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives.

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.