Financial Counselor

Rutland Regional Medical Center; Oakham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare facility in the UK seeks a Financial Liaison to assist uninsured patients in understanding their financial responsibilities. You'll collect payments, educate patients about financial assistance programs, and serve as a bridge between the patient and the facility. Requires a bachelor's degree and 2 years of experience. Competitive pay range of $17.46 to $25.91 per hour is offered.

Qualifications

• 2 years of related experience required.
• Certified Application Counselor (CAC) required within 90 days of hire.

Responsibilities

• Identify payer sources for uninsured and underinsured patients.
• Liaison between patients, physicians, hospital, and payers.
• Collect co-pays, deductibles, and deposits prior to services.

Skills

Excellent written and verbal communication

Ability to calculate income and balances

Knowledge of medical terminology

Interpersonal skills

Confidentiality

Education

Bachelor's degree in healthcare, business, sociology or related field

Job description

Overview

Responsible for identifying payer sources for uninsured and underinsured patients, and for identifying patient financial responsibility for services and collecting co-pays, deductibles and deposits prior to scheduled services. This position serves as liaison between the patient, the physician, the hospital and payers.

Minimum Education

• Bachelor’s degree in healthcare, business, sociology or related field or equivalent combination of education and experience.

Minimum Work Experience

• 2 years of related experience.

Required Licenses/Certifications

• Certified Application Counselor (CAC) or required to obtain within 90 days of hire

Required Skills, Knowledge And Abilities

• Ability to review patients billing information in-person or on the phone verbally and in writing: explain financial assistance program and help with insurance enrollment when applicable.
• Demonstrated ability to interpret and apply policy and regulation of heathcare programs.
• Demonstrated moderate knowledge of medical terminology.
• Demonstrated moderate knowledge of basic computer skills.
• Math skills: required to calculate income, balances & deposits.
• Excellent written and verbal communication and interpersonal skills required to deal with patients from diverse socio-economic backgrounds.
• Demonstrated ability to exercise high degree of confidentiality.

Pay Range: $17.46 - $25.91