Financial Assessment Advisor 3

Norfolk County Council; Norwich; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A local government authority in Norwich is seeking a Financial Assessment Advisor to work in the Adult Social Care Charging Service. This challenging full-time role requires a proactive approach to case management while maintaining a focus on customer service and accuracy. Candidates should understand Norfolk County Council's Charging Policies. The position offers a competitive salary between £28,598 and £31,022, along with various employee benefits including flexible working options and a generous holiday entitlement.

Benefits

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Employee discounts programme

Relocation expenses

Local Government Pension Scheme

Tax efficient car lease scheme

Qualifications

• Proactive approach to case management with attention to detail.
• Understanding of Norfolk County Council's Charging Policies.
• Customer service focus with accuracy.

Responsibilities

• Manage financial assessments in a busy team.
• Provide customer service and support.
• Ensure adherence to charging policies.

Skills

Business Development

Estate Law

Sales Experience

Trusts

Wealth Management

Financial Services

Investment Experience

Military Experience

Securities Law

Customer relationship management

Financial Planning

Wills

Job description

Description

Financial Assessment Advisor 3 9261 Permanent Contract 37 hours per week 28598 to 31022 per annum (Scale F) County Hall Norwich

An opportunity has arisen in the Adult Social Care Charging Service for a vacancy for a Financial Assessment Advisor.

This is an extremely challenging role in a very busy team with a specific requirement and focus on customer service and accuracy with an understanding of Norfolk County Councils Charging Policies and financial assessments. The successful candidate will have a pragmatic and proactive approach to case management attention to detail and self-development.

If you would like an informal discussion please do not hesitate to contact Laszlo Bogozy-Janossy or Lisa Miller - Financial Assessment Team Leaders.

These are some benefits you can enjoy by working for Norfolk County Council :

Competitive salary

Generous holiday entitlement

Health and Wellbeing services including fast-track physiotherapy and a free counselling service

Flexible working opportunities including flexi-time part time remote and hybrid working dependent on your job role and business need.

Financial benefits such as :

Norfolk Rewards our employee discounts programme which helps you save money on almost anything from everyday groceries and clothes to holidays new technology gym membership trips to the cinema and days out.

A Blue Light card for Fire Service and Social Care Workers

Relocation expenses (where applicable)

An advance of your expenses if you travel for work

Local Government Pension Scheme with generous employer contribution life assurance death in service payments and dependants pensions

Tax efficient ways of getting extra pension and new bikes

Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new ultra-low emission vehicle (subject to eligibility)

A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together make the most of our workspaces enjoy a healthy work-life balance and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work with hybrid working a key feature for many roles. Our technology platform and equipment are first class enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee See and apply for all internal and external vacancies via myOracle using your @ or @ email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date : 25 November 2025 23 : 59

All other applicants closing date : 2 December 2025 23 : 59

Required Experience

Unclear Seniority

Key Skills

• Business Development
• Estate Law
• Sales Experience
• Trusts
• Wealth Management
• Financial Services
• Investment Experience
• Military Experience
• Securities Law
• Customer relationship management
• Financial Planning
• Wills

Employment Type: Full-Time

Experience: years

Vacancy: 1

Yearly Salary Salary: 28598 - 31022