Finance Operations Officer

TPP RECRUITMENT; Greater London; Hybrid; GBP 30,000 - 32,000; Full time

Job summary

A mission-driven organisation based in Victoria, London is seeking a Finance Operations Officer to support transactional processing and financial administration. The ideal candidate will have significant experience in finance, credit control, and strong financial literacy skills. This hybrid role allows the successful candidate to work closely with internal and external stakeholders contributing to the organization's mission of improving education and training excellence. Salary is £30,850 plus a £1,000 London allowance.

Qualifications

• Significant experience in a busy finance department.
• Experience with credit control and cash allocation.
• Ability to process purchase invoices and raise sales invoices.

Responsibilities

• Oversee collection of direct debit payments and monitor processes.
• Maintain sales ledger and post non-automated payments.
• Support audits and provide documentation.

Skills

Financial literacy

Strong communication

Attention to detail

IT proficiency

Time management

Education

Higher or further education qualification

Tools

CRM systems

Accounting software

Microsoft Office

Job description

Job Title: Finance Operations Officer

Location: A short walk from Victoria station

Hours: Monday to Friday, 35 hours per week minimum – Hybrid

Contract: Fixed term to 31 July 2026

Responsible to: Senior Financial Accountant

Salary: £30,850 + £1,000 London allowance

About Organisation

This mission-driven organisation is dedicated to improving education and training for learners aged 14 and over. They work in partnership with others to deliver professional learning and development for teachers, trainers, and leaders, balancing sector needs with wider priorities to achieve our charitable purpose.

Role purpose

The Finance Operations Officer is responsible for supporting the finance team in transactional processing, financial administration, and providing excellent service to internal and external stakeholders. This role ensures accurate and timely processing of financial transactions, reconciliations, and reporting to support the organisation’s operational and strategic objectives.

Key responsibilities

• Oversee the collection of direct debit payments for subscriptions and status fees, monitoring automated processes for accuracy.
• Raise sales invoices and maintain the sales ledger on the CRM and accounting system.
• Post and reconcile non-automated payments such as BACS, credit card, and expense statements.
• Process purchase invoices and prepare month-end journals.
• Respond to financial queries and arrange refunds where appropriate.
• Carry out reconciliations and analysis, including using generative AI tools for basic checks.
• Support internal and external audits by providing documentation and responding to queries.
• Provide cover for colleagues during absences, including payment runs.
• Maintain effective credit control and support budget holders with transaction processing.
• Any other duties reasonably required to support the role.

Internal / External Contacts

• Membership subscribers and customers
• Auditors (internal and external)
• Bankers and suppliers
• Budget holders

About you

Experience

• Significant experience in a busy finance department and managing customer/financial queries
• Credit control, raising sales invoices, cash allocation, and reconciliations
• Supporting internal and external audits
• Processing purchase invoices
• Experience with CRM systems and accounting software
• Prioritising workload and meeting tight deadlines

Knowledge & skills

• Higher or further education qualification
• Strong financial literacy: accounts payable/receivable, journals, reconciliations
• GDPR and data protection knowledge
• IT proficient: Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Strong written and verbal communication
• High attention to detail and accuracy
• Solution-focused, adaptable, resilient

This is a hybrid role based in Victoria, London, offering a great opportunity to join a values-driven organisation where every hire contributes to the mission of supporting education and training excellence.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.