Finance Operations Lead

Hirespace; City Of London; Hybrid; GBP 40,000; Full time

Job summary

A leading events management company in London is searching for a Finance Operations Lead to oversee commercial operations and ensure efficient invoicing and reporting systems. The ideal candidate will have experience in finance operations and strong technical skills in systems management. In this hybrid role, you can expect to balance in-person collaboration with remote work, supporting a vibrant team dedicated to delivering excellent client support. The position offers competitive pay and attractive benefits.

Benefits

Medicash Pro-Active Health Cash Plan

Generous EMI share option scheme

Company Paid Sick Leave

Mental Health Day' Leave

32 days holiday allowance

3pm Friday finishes during BST

Home office spending allowance

Qualifications

• Experience in commercial operations, finance, or business operations.
• Confidence with numbers and understanding of workflows.
• Strong technical knowledge of data management and workflow automation.

Responsibilities

• Ensure smooth and accurate commercial operations.
• Manage processes related to invoicing and payments.
• Produce financial and operational reports for decision-making.

Skills

Commercial operations experience

Financial reporting understanding

Proficient in Google Sheets/Excel

Technical knowledge of HubSpot

Detail-oriented and organized

Effective communication skills

Tools

Google Sheets

Excel

HubSpot

Job description

Overview

Finance Operations Lead | £40,000 | Permanent | Hybrid/London | Medical cash plans, enhanced pension contributions + more great benefits!

The role

Commercial Operations is the heartbeat of Hire Space’s operations, managing critical systems and working hands on with our customers to ensure smooth delivery of events. The team owns customer and venue invoicing & payments end-to-end, alongside working with Venues to ensure timely payment of Hire Space’s invoices.

As Finance Operations Lead, you’ll play a key role in ensuring the smooth running and continual improvement of Hire Space’s finance/operations processes. You’ll work alongside our Commercial Operations Associates as a “player-manager”, supporting day-to-day operations while being the go-to person for complex queries, problem-solving, and process improvements.

This is a hands-on team lead role where you’ll combine financial and commercial acumen with strong systems and data skills. You’ll help drive efficiency, accuracy, and insight across our financial administration, reporting, and CRM management, empowering the team to deliver excellent service to our venues, clients, and internal stakeholders.

Key Responsibilities

• Work hands-on within the team to ensure smooth and accurate commercial operations.

• Act as a point of escalation for complex or sensitive partner and client queries.

• Manage and optimise processes related to invoicing, reconciliation, and payment tracking.

• Maintain and improve commercial data accuracy across HubSpot, Google Sheets, and related systems.

• Produce regular financial and operational reports to support strategic decision‑making.

• Proactively and positively collaborate with Finance, Sales, and Account Management teams to streamline handovers, manage critical business processes and resolve issues.

• Lead, coach, and support the Commercial Operations Associates to deliver high‑quality partner and client support.

• Identify and implement opportunities to improve efficiency, scalability, and data integrity across operations.

You should apply if you:

• Have experience in commercial operations, finance, or business operations.

• Are confident with numbers and understand financial workflows and reporting.

• Are highly proficient in Google Sheets or Excel, including advanced formulas, pivot tables, and dashboards.

• Have strong technical knowledge of HubSpot (or a similar CRM), including data management and workflow automation.

• Thrive in a “player‑manager” environment — leading a team while remaining hands‑on with day‑to‑day work.

• Are detail‑oriented, organised, and enjoy finding smarter, more efficient ways to work.

• Communicate clearly and collaborate well across multiple teams and departments.

It would be a bonus if you:

• Have previous experience leading or mentoring a small team.

• Have worked in a technology or events business.

• Enjoy building dashboards and systems to make reporting simple and insightful.

What's on offer:

• Medicash Pro‑Active Health Cash Plan

• Workplace Nursery Scheme which allows you achieve tax savings by paying your nursery fees through your gross pay

• Generous EMI share option scheme, starting at 10% of OTE

• 4 weeks Company Paid Sick Leave

• Mental Health Day' Leave

• 32 days holiday allowance (inc bank holidays and our 3‑day Hire Space Christmas shut down) with additional for long service

• 3pm Friday finishes during BST, average working hours of 36 per week over the year

• Tech and Cycle Schemes

• Access to the wellbeing Platform Juno where you're able to use your points for various great wellbeing perks!

• Exceptional maternity and paternity benefits

• Regular team socials and monthly team lunches

• Bespoke professional development with regular growth opportunities

• £200 Home office spending allowance

• Regular free nights out in London's most exciting venues

Logistics

This is a hybrid remote / in‑person role. Our client base is predominantly in London and it is important that you are able to collaborate with your team, attend ad‑hoc events and attend our away days in‑person.

You can usually expect to be in/around London on average 2-3 days per week, usually working from our central London office location on Borough High Street.