Finance Officer | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

Northumbria Healthcare NHS Foundation Trust; North Shields; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading healthcare provider in North Shields is seeking a Cashier to join its Financial Services team. This role involves managing cash transactions, handling patient payments, and supporting financial operations within NHS guidelines. The ideal candidate will have strong customer service and analytical skills, and be committed to maintaining confidentiality. Join us and be part of an organization that values staff experience as much as patient care.

Qualifications

• Experience in handling cash transactions and patient payments.
• Ability to process financial invoices and receipts accurately.
• Strong communication skills for resolving customer queries.

Responsibilities

• Process financial invoices and receipts in line with procedures.
• Handle cash transactions and input data into financial systems.
• Support delivery of key performance indicators for the team.

Skills

Customer service skills

Analytical skills

Interpersonal skills

Discretion

Flexibility

Tools

Oracle

Job description

Overview

An exciting opportunity has arisen to join the fast paced Financial Services team as a cashier. The position is based at North Tyneside Hospital, 2 days a week (Thursday and Friday).

This role plays a vital part in supporting the financial services operations of the Trust by ensuring accurate handling of cash transactions, patient payments, and other financial services duties in accordance with NHS policies and procedures. As a key point of contact for patients, staff, and external stakeholders, the successful candidate will demonstrate excellent customer service skills, discretion, and a commitment to maintaining confidentiality and accuracy in all financial dealings.

Responsibilities

• Ensures all financial invoices, receipts, credit notes, income and payments are processed in accordance with standard operating procedures, and in line with financial timescales.
• Handling cash transactions
• Inputs data into the General Ledger using journals.
• Supports the delivery of key performance indicators for the Team.
• Ensures that information is provided according to statutory return guidelines (SFIs) and expectations.
• Investigates queries from Staff and Customers which could include late or non-payment of invoices and invoice price. Responsible for working directly with relevant parties to resolve issues quickly and agree workable solutions.
• Responsibility for managing a range of Customer Accounts, requiring strong interpersonal and analysis skills, and an ability to develop appropriate plans and solutions, which meet the needs of both the customer and the Trust.
• Will handle some complex calculations, analysis, and reconciliations, including VAT.
• Inputs and updates customer accounts onto financial systems such as Oracle.
• Participates in any mandatory, statutory or development training as required.
• Demonstrates flexibility and agility to handle other tasks and duties as needed to meet the needs of the Team and Department.
• May be required to work across various Trust sites.

Context and Additional Information

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read ‘applicant guidance notes’ before submitting your application.

This advert closes on Tuesday 30 Sep 2025