Finance Business Partner - Claims Transformation (12 Month FTC)

Direct Line Insurance Group plc; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance firm in London is seeking a Finance Business Partner - Claims Transformation for a 12-month contract. The role involves leading finance transformation initiatives, enhancing financial insights, and improving processes within Claims Finance. Ideal candidates should have insurance experience, strong analytical skills, and a professional finance qualification. This role offers a hybrid work model and excellent benefits including a generous pension scheme and employee discounts.

Benefits

9% employer contributed pension

50% off insurance products

Health and Dental insurance options

EV car scheme

Generous holidays

Qualifications

• Proven experience leading large-scale finance transformation or change programmes.
• Insurance industry experience, particularly in claims.
• Strong knowledge of finance processes.

Responsibilities

• Define and manage claims finance transformation aligning with business strategy.
• Identify and deliver process improvements to enhance efficiency.
• Act as a strategic partner to senior stakeholders.

Skills

Finance transformation leadership

Stakeholder management

Analytical problem-solving

Effective communication

Education

Professional finance qualification (ACCA, ACA, CIMA)

Job description

Finance Business Partner - Claims Transformation (12 Month FTC)

DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.

About the Role

We're looking for a finance professional with strong insurance and claims experience to lead and deliver a portfolio of strategic change initiatives across Claims Finance to join us on a 12-Month Fixed Term Contract.

This is a role for someone who can spot opportunities for improvement, translate complex financial information into clear, actionable insights, and work confidently with senior stakeholders.

You'll lead projects that streamline processes, embed new technologies, and enhance financial insight - ensuring Claims Finance remains at the heart of critical decision making. Acting as a trusted advisor to senior leaders across Claims and Finance, you'll play a pivotal role in shaping how we manage cost, control indemnity, and respond to market challenges.

What You'll Be Doing

• Define and manage Claims Finance transformation, ensuring it aligns with wider business strategy.
• Identifying and delivering process improvements, automation, and standardisation to boost accuracy and efficiency.
• Collaborate across departments, including operations, Claims change teams and other FBP teams, to align change initiatives with broader organisational goals.
• Acting as a strategic partner to the Chief Claims Officer, Finance leadership, and key stakeholders.
• Building capability across Finance, fostering a culture of continuous improvement.
• Influencing and leading virtual teams across Finance, Claims, Actuarial, and Pricing.
• Setting KPIs and success measures to track performance improvements.
• Delivering tangible outcomes such as cost savings, efficiency gains, and stronger financial insights.

Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 2 days a week in the office.

What We're Looking For

• Proven experience leading large-scale finance transformation or change programmes.
• Insurance industry experience, with a particular focus on claims being preferable
• Strong knowledge of finance processes (accounting, reporting, budgeting, forecasting)
• Excellent stakeholder management and communication skills, with credibility at senior level.
• Analytical problem-solver with the ability to design practical, effective solutions.
• Ability to clearly communicate financial insights to non-finance audiences
• Professional finance qualification (ACCA, ACA, CIMA).
• Experience in a shared services finance function.

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

• 9% employer contributed pension
• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
• Additional optional Health and Dental insurance
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
• Generous holidays
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus, many more

We want everyone to get the most out of their time at DLG. That's why we've looked beyond the financial rewards and created an offer that takes your whole life into account - supporting our people to work at their best, whatever that looks like. Our benefits are about more than just the money you earn. They're about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you you are what bring potential to our business. We recognise and embrace people who work in different ways, so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

#LI-Hybrid #LI-AC1

• Your paycheck is just the start, experience rewards that truly add value.
• Your paycheck is just the start, experience rewards that truly add value.