Field Service Engineer - Industrial

Bizerba (UK) Ltd; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading industrial solutions provider in the United Kingdom is seeking a skilled Field Service Engineer. This role involves installation, maintenance, and repair of industrial machinery, ensuring peak performance for clients. Ideal candidates have strong technical knowledge, problem-solving skills, and a customer-focused approach. Benefits include competitive salary, company vehicle, and career development opportunities. The position supports remote work, promoting a healthy work-life balance.

Benefits

Company vehicle

Mobile phone

Laptop

Comprehensive training

Generous holiday entitlement

Pension scheme

Work-life balance support

Qualifications

• Proven experience as a Field Service Engineer in industrial engineering.
• Strong understanding of industrial machinery and mechanical systems.
• Excellent diagnostic and problem-solving skills required.

Responsibilities

• Install, service, and repair industrial machinery on-site.
• Diagnose and troubleshoot faults to minimize downtime.
• Provide customer training on equipment use and maintenance.

Skills

Field Service Engineering

Diagnostic skills

Problem-solving

Customer service

Education

Level 3 Engineering Apprenticeship or equivalent

HNC/HND in Engineering

Job description

Field Service Engineer - Industrial | Bizerba (UK) Ltd

Location: South East (Remote Role)

Salary: Competitive

Type: Full-time, Permanent

About Bizerba (UK) Ltd

At Bizerba (UK) Ltd, we pride ourselves on delivering innovative industrial solutions that help businesses optimise their operations. As a leader in the engineering sector, our dedication to quality and customer satisfaction is at the heart of everything we do. We are looking for a skilled and motivated Field Service Engineer - Industrial to join our dynamic team in the South East. This role is pivotal to our continued success and growth.

Your Role

As a Field Service Engineer specialising in industrial equipment, you will be the first point of contact for our clients, providing expert installation, maintenance, and repair services. Your technical knowledge and problem‑solving skills will ensure that our machinery operates at peak performance, minimising downtime and maximising client satisfaction.

Key Responsibilities

• Carry out installation, commissioning, servicing, and repair of industrial machinery on‑site.
• Diagnose and troubleshoot faults efficiently to reduce client downtime.
• Provide technical support and training to customers on equipment use and maintenance.
• Maintain accurate records of service activities, parts used, and customer interactions.
• Collaborate with the engineering and sales teams to provide feedback and improve product performance.
• Manage your schedule effectively to meet customer commitments and respond to emergency call‑outs.
• Ensure compliance with health and safety standards at all times during field operations.

Qualifications & Experience

• Proven experience as a Field Service Engineer or similar role within the industrial engineering sector.
• Strong understanding of industrial machinery, electronics, and mechanical systems.
• Relevant technical qualifications such as a Level 3 Engineering Apprenticeship, HNC/HND, or equivalent.
• Excellent diagnostic and problem‑solving skills.
• Ability to work independently and manage time efficiently in a remote role.
• Full UK driving licence and willingness to travel extensively across the South East region.
• Good communication skills with a customer‑focused approach.

Benefits

• Competitive salary package reflecting your skills and experience.
• Company vehicle, mobile phone, and laptop provided.
• Comprehensive training and opportunities for professional development.
• Generous holiday entitlement and pension scheme.
• Supportive and friendly working environment with a focus on work‑life balance.
• Remote working flexibility to help you manage your day effectively.

Why Join Us?

Joining Bizerba (UK) Ltd means becoming part of a forward‑thinking company that values your expertise and supports your career growth. You will work with cutting‑edge technology in an industry that is essential to many sectors, making a real difference to our clients’ success. If you are a proactive engineer who thrives on challenge and delivering excellent service, we would love to hear from you.

How to Apply

Please submit your CV and a covering letter outlining your suitability for the role via our careers page or through the job board where you found this listing. We look forward to welcoming a new member to our team who shares our passion for excellence.