Field Service Engineer (Garage Equipment)

First Military Recruitment Ltd; Basingstoke; On-site; GBP 28,000 - 33,000; Full time

Job summary

A recruitment agency is looking for a Field Service Engineer in Basingstoke. The role involves diagnosing and repairing garage equipment, ensuring customer compliance and productivity while traveling to commercial workshops. Candidates with military backgrounds are encouraged to apply. A full UK driving licence is essential and you will benefit from uncapped overtime and various perks such as a company vehicle and health programs.

Benefits

Uncapped daily overtime

Company vehicle

Enhanced sick pay

25 days holiday plus statutory

Qualifications

• Good level of education with trade qualifications preferred.
• Experience in field service environment required.
• Full clean UK driving licence is essential.

Responsibilities

• Diagnose and repair garage equipment.
• Complete paperwork complying with quality system.
• Ensure customer satisfaction.

Skills

Field service experience

Mechanical knowledge

Electrical knowledge

Communication skills

Customer focus

Education

Relevant trade qualifications

Tools

PDA and tablet

Company vehicle

Job description

Overview

MS610 - Field Service Engineer (Garage Equipment)

Location: Basingstoke

Salary: £28,000 - £33,000 per annum basic

First Military Recruitment are currently seeking a Field Service Engineer on behalf of one of our clients. This role includes responding to workshop garage equipment breakdowns as well as diagnosing and rectifying equipment issues ensuring customers are compliant and productive. This will involve traveling to highly professional large-scale commercial and industrial vehicle workshops, generally within your geographical area. You will be working on customer equipment such as car lifts, MOT testing equipment, air compressors, wheel alignment, tyre changers, wheel balancers and a range of other automotive equipment.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities

• Carry out diagnostic/repair and installation on a wide range of garage equipment products including vehicle lifts, wheel & tyre, brake testers, gas analysers and smoke testers etc.
• Completion and submission of accurate paperwork as required complying with the quality system.
• Compliance and adherence to laws and regulations covering Health and Safety within the workplace.
• Ensuring control of own van stock to meet first time fix targets.
• Satisfaction of customer needs.
• The continued development of skills required ensuring that all work is completed to a high standard.
• Prepared for occasional overnight stays from home.
• Prepared to work overtime when required.

Skills and Qualifications

• Good level of education, ideally with relevant trade qualifications in a related discipline.
• To have good working knowledge and experience of activities in a field service environment.
• Experience in working with mechanical, hydraulic, pneumatic and electrical equipment, preferably garage equipment.
• Able to understand and follow procedures and work instructions, working to specified standards.
• Proven ability to deliver excellent quality of service to customers.
• To be flexible and willing to work overtime and Saturdays as requested.
• To be self-motivated.
• Customer focussed.
• Confident and able to work under own initiative.
• Excellent communication skills - dealing with colleagues and customers at all levels.
• Knowledge of the region's geography and road network would be a distinct advantage.
• Full clean UK driving licence is essential.

Benefits

• Uncapped daily overtime.
• Competitive salary.
• Expenses.
• Company vehicle.
• Branded workwear/PPE.
• PDA and tablet.
• Medical cash plan.
• Enhanced sick pay.
• Training and development.
• Health & wellbeing programme.
• Personal use of company van.
• Death in service.
• Competitive salary depending on skills and experience.
• Clear progression path.
• Paid door-to-door.
• Employee referral programme.
• Access to training academy.
• Pension scheme.
• Cycle to work scheme.
• Long service awards.
• Monthly recognition and reward opportunities.
• 25 days holiday plus statutory that increases with service.
• Mental health first aiders support