Field Service Engineer - Customer Support & Calibration

Optima UK Inc Ltd; Tamworth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A technological solutions provider in Tamworth is seeking a Customer Service Engineer to oversee customer service and provide support for test equipment. The role involves maintenance, technical support, and developing the aftersales service business. Applicants should have experience with electrical systems, excellent communication skills, and a clean driving license. Full product training will be provided. The position allows for occasional travel within the UK and Ireland, with paid accommodations for overnight stays.

Qualifications

• Experience working on electrical and pneumatic systems is essential.
• Ability to communicate effectively and professionally with customers.
• Full, clean driving license is required.

Responsibilities

• Manage customer service provision at customer sites.
• Provide service, maintenance, and calibration of test equipment.
• Develop the aftersales service business and manage schedules.

Skills

Customer service skills

Experience with electrical systems

Problem-solving ability

Job description

A technological solutions provider in Tamworth is seeking a Customer Service Engineer to oversee customer service and provide support for test equipment. The role involves maintenance, technical support, and developing the aftersales service business. Applicants should have experience with electrical systems, excellent communication skills, and a clean driving license. Full product training will be provided. The position allows for occasional travel within the UK and Ireland, with paid accommodations for overnight stays.