Field Service Engineer

Perfect Placement UK Ltd; Wolverhampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Field Service Engineer to join a well-established leader in automated storage solutions. The role involves conducting inspections, servicing, and repairs of automated systems in the West Midlands. The ideal candidate has a background in engineering, strong problem-solving skills, and a willingness to travel. Competitive salary with additional benefits including a company vehicle and comprehensive training.

Benefits

25 days annual leave plus bank holidays

Company van provided

Comprehensive product training

Pension scheme and life assurance

Qualifications

• Experience or qualifications in mechanical, electrical, or general engineering.
• Full UK driving licence with minimal points.
• Experience in storage solutions or materials handling (desirable).

Responsibilities

• Conduct inspections and repairs on automated storage systems.
• Diagnose and resolve technical faults independently.
• Provide technical support and product training.

Skills

Technical problem-solving

Strong interpersonal skills

Attention to detail

Proactive approach

Education

Qualifications in mechanical, electrical, or general engineering

Tools

Company laptop

Branded uniform

Job description

Overview

Field Service Engineer required in the WS, WV region, covering the West Midlands.

Salary and working arrangements

• £36,500 basic salary with access to a generous bonus scheme
• 40-hour work week, Monday to Friday, 8:00am to 4:30pm with access to overtime
• Occasional pre-scheduled weekend work
• 25 days of annual leave plus bank holidays, with an additional day for every 5 years of service
• Company Vehicle Provided

Our client, a well-established leader in automated storage solutions, is seeking a dedicated Field Service Engineer to join their growing engineering team, covering the West Midlands area. Reporting to the Area Manager, your responsibilities will be to:

• Conduct inspections, annual servicing, routine maintenance, and repairs on automated storage systems
• Diagnose and resolve technical faults independently
• Support system upgrades, including software updates
• Assist with the commissioning and installation of new systems at client sites
• Respond promptly to emergency breakdowns
• Provide technical support and product training to clients
• Complete and submit accurate service reports and documentation promptly
• Manage travel and schedule efficiently
• Develop in-depth knowledge of automated storage products and systems
• Represent our client professionally with a friendly and presentable manner
• Occasional national and international travel (for training purposes)

Requirements

• Strong willingness to learn and a hands-on, proactive approach
• Experience or qualifications in mechanical, electrical, or general engineering
• Excellent fault-finding and technical problem-solving skills
• Full UK driving licence with minimal points
• Flexibility for regional and occasional national travel (including overnight stays)
• Strong interpersonal and communication skills
• Professional presentation and a customer-first attitude
• High attention to detail and pride in workmanship
• Experience in storage solutions or materials handling (desirable but not essential)
• Self-motivated and comfortable working independently

Rewards and benefits

• £36,500 basic salary with access to a bonus scheme
• 25 days plus bank holidays, with an additional day for every 5 years of service
• Company van, fully stocked with the latest tools
• All travel expenses covered
• Full tool kit and branded uniform provided
• Company laptop and iPhone
• Comprehensive product training (UK and Europe)
• Pension scheme, life assurance, and income protection
• Paid sick leave
• Working hours from 8:00am–4:30pm Monday to Friday, with occasional pre-scheduled weekend work

If this Field Service Engineer vacancy interests you or if you would like to find out about other Motor Trade Jobs in the West Midlands, please contact Archie Lawson at Perfect Placement now!

Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. If you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.