Field Service Engineer

Perfect Placement; Leicester Forest East; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment specialist is seeking a Field Service Engineer to cover the Midlands area. The role offers a £36,500 salary, company van, and benefits such as 25 days of annual leave. Responsibilities include maintenance and repairs on automated storage systems, with the expectation of strong problem-solving skills and a customer-first attitude. Ideal candidates will have qualifications in engineering and a proactive approach to learning.

Benefits

Profit share bonus scheme

Pension scheme

Paid sick leave

Qualifications

• Strong willingness to learn with a hands-on, proactive approach.
• Excellent fault-finding and technical problem-solving skills.
• Self-motivated and comfortable working independently.

Responsibilities

• Conduct inspections, annual servicing, routine maintenance, and repairs on automated storage systems.
• Diagnose and resolve technical faults independently.
• Support system upgrades, including software updates.

Skills

Technical problem-solving

Interpersonal skills

Attention to detail

Customer-first attitude

Education

Experience or qualifications in mechanical, electrical, or general engineering

Tools

Company laptop

Branded uniform

Full tool kit

Job description

Overview

Field Service Engineer required in the Midlands area. 40-hour week, Monday to Friday, 8:00am to 4:30pm with access to overtime; occasional pre-scheduled weekend work. £36,500 basic salary with access to a generous bonus scheme. 25 days of annual leave plus bank holidays, with an additional day for every 5 years of service. Company vehicle provided.

Our client, a well-established leader in automated storage solutions, is seeking a dedicated Field Service Engineer to join their growing engineering team, covering the Midlands area. Reporting to the Area Manager, you will be responsible for field-based service and support activities.

Responsibilities

• Conduct inspections, annual servicing, routine maintenance, and repairs on automated storage systems.
• Diagnose and resolve technical faults independently.
• Support system upgrades, including software updates.
• Assist with the commissioning and installation of new systems at client sites.
• Respond promptly to emergency breakdowns.
• Provide technical support and product training to clients.
• Complete and submit accurate service reports and documentation promptly.
• Manage travel and schedule efficiently.
• Develop in-depth knowledge of automated storage products and systems.
• Represent the company professionally with a friendly and presentable manner.
• Occasional national and international travel (for training purposes).

Location & Travel

Based in and around the LE, CV, WV, WS and B postcode regions. UK driving licence with minimal points required. This is a field-based role, so travel will be required. A company van is provided.

Requirements

• Strong willingness to learn with a hands-on, proactive approach.
• Experience or qualifications in mechanical, electrical, or general engineering.
• Excellent fault-finding and technical problem-solving skills.
• Full UK driving licence with minimal points.
• Flexibility for regional and occasional national travel (including overnight stays).
• Strong interpersonal and communication skills.
• Professional presentation and a customer-first attitude.
• High attention to detail and pride in workmanship.
• Experience in storage solutions or materials handling (desirable but not essential).
• Self-motivated and comfortable working independently.

Rewards & Benefits

• £36,500 basic salary with access to a profit share bonus scheme.
• 25 days plus bank holidays, with an additional day for every 5 years of service.
• Company van, fully stocked with the latest tools.
• All travel expenses covered.
• Full tool kit and branded uniform provided.
• Company laptop and iPhone.
• Comprehensive product training (UK and Europe).
• Pension scheme, life assurance, and income protection.
• Paid sick leave.

How to apply

If you are interested in hearing more about this Field Service Engineer role in the Leicester area, please contact Lewis Fagen at Perfect Placement Today.

Perfect Placement are specialists in Automotive Recruitment. If you are looking for a new job in the Motor Trade, contact our team today.