Field Service Engineer

CHART COOLER SVC CO INC; Cambridgeshire and Peterborough; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global engineering company in Peterborough is seeking a Technical Assistance Engineer to provide comprehensive onsite support for steam turbines. The candidate must have strong technical knowledge, a focus on safety, and the ability to manage customer relationships effectively. This role includes supervising technicians and delivering detailed reports. Competitive benefits and allowances are offered.

Benefits

Generous holiday entitlement of 33 days annual leave

Howden Pension Plan with employer contribution

Free onsite parking

Enhanced parental leave

Dedicated Help@Hand Service for health & wellbeing

Qualifications

• Demonstrable experience relating to steam turbines.
• Ability to produce detailed technical documents.

Responsibilities

• Provide high-level technical service to customers.
• Supervise site activities and maintain safety standards.
• Deliver detailed site reports.

Skills

Knowledge of site maintenance and repair of Steam Turbines

Ability to supervise others

Proficient in Microsoft Office

Strong focus on health and safety

Develop and manage good customer relationships

Job description

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Location: Peterborough , England, United Kingdom, PE4 5HG

Main Purpose of Job:

• Worldwide onsite technical assistance to customers during: overhaul, repair, maintenance, fault finding and installation and commissioning of steam turbines and gearboxes
• To provide a full engineering service support for our customers. To develop and manage exceptional customer relationships through excellence in terms of technical capability and also through personal interaction with customers.

Who are we?

Chart Industries is a leading global manufacturer of highly engineered equipment servicing multiple applications in the clean energy and industrial gas markets. Chart employees over 11,700 people based across 64 global manufacturing locations and 50+ service centres. Recognised for an innovative edge and expansive portfolio, Chart has a global leadership position in process technologies with products and services in applications such as hydrogen, carbon capture, energy recovery, nuclear, water treatment, mining, and LNG to name a few.

In 2023, Chart acquired Howden, a leading global engineering business. Since 1854, Howden has been at the forefront of developing engineering solutions for the needs of industrial processes. Today, Howden provide mission critical air and gas handling products to clients with our range of highly engineered compressors, blowers, fans, steam turbines and rotary heat exchangers. The strategic combination of Howden and Chart expands our offering of products and solutions across the Nexus of Clean -- clean power, clean water, clean food and clean industrials.

Together we are advancing a more sustainable future, by helping our customers to increase their environmental & functional efficiencies and decarbonise their operations. We have a strong corporate identity and a clear purpose - you will be a member of our team shaping the future of the company and participating in helping our customers tackle some of the planet's most pressing issues.

What will you do?

• To deliver a very high technical and professional level of service to our customers, with significant focus on safety and quality. The aim is to achieve on time in full, to schedule and right first time.
• Provide detailed Site Reports to the required standard that among other things highlight actions which may need to be taken and seek opportunities for improvement.
• Supervise the activities of Company or Customer supplied Technicians, be responsible for their day-to-day safety requirements, site activities and discipline.
• Follow health and safety at work procedures and complete required Risk Assessments.

What do you bring?

Essential skills, knowledge and behaviours

• Knowledge of site maintenance and repair of Steam Turbines
• Develop and manage good customer relationships through the provision of professional customer management
• Demonstratable experience and a strong focus on health and safety
• Ability to supervise others at site during complex installation, commissioning and maintenance activities.
• Ability to work as part of a team or as an individual
• Proficient in Microsoft Office products and able to produce detailed written technical documents including but not limited to risk assessments, site reports, root cause analysis of failures, method statements, scopes of work and project plans.
• Experienced working on international assignments including where English is not the main language
• Hold a full UK driving licence

Desirable skills, knowledge and behaviours

• Knowledge of site installation and commissioning of Steam Turbines. Training to be provided if required.
• Knowledge of site installation and commissioning of Reciprocating Compressors. Training to be provided if required.
• Knowledge of site maintenance and repair of Gearboxes. Training to be provided if required.
• Previous experience working offshore.
• Allowances rates vary dependent on location (from £50 in the UK to £230 offshore)
• Generous holiday entitlement package totalling 33 days annual leave
• Howden Pension Plan with a maximum employer contribution of 7%
• Enhanced Maternity, Paternity, shared parental and adoption leave pay
• Free onsite parking
• Group Income Protection plan
• Access to My Howden Benefits & Wellbeing Portal – Cycle2Work programme, range of discounts across various retailers, wealth of information to support health & wellbeing
• Dedicated Help@Hand Service – free counselling, physiotherapy, financial support, medical second opinion, remote GP, personal training, nutrition consultations etc
• Opportunity to be involved in our ESG ‘Bright Future’ initiatives – STEM ambassador & volunteering

Chart Industries, Inc. is a leading independent global manufacturer of highly engineered equipment servicing multiple applications in the Energy and Industrial Gas markets. Our unique product portfolio is used in every phase of the liquid gas supply chain, including upfront engineering, service and repair.