Field Sales Representative- Liverpool Area

Landau Forte College Derby; Liverpool; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local educational institution is seeking a Field Sales Representative to manage customer relationships in the Liverpool area. This role involves on-site customer visits, processing orders, and identifying growth opportunities. The ideal candidate will have strong interpersonal skills and proficiency in CRM systems. A competitive salary in the range of £25,500 to £30,000 is offered based on experience, with opportunities for professional growth.

Qualifications

• Strong interpersonal and communication skills to effectively manage customer relationships.
• Excellent problem-solving abilities and a customer-focused approach.
• Self-motivated with the ability to work independently and manage time effectively.
• Proficient in CRM systems and Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to quickly learn and understand product offerings and technical features.

Responsibilities

• Build and nurture strong relationships with existing customers.
• Process and maximize orders at the point of visit.
• Identify opportunities for growth within existing accounts.
• Conduct regular on-site visits to customer locations.
• Monitor performance against individual KPIs and sales targets.

Skills

Interpersonal communication

Problem-solving

Self-motivated

CRM proficiency

Microsoft Office Suite

Job description

Overview

Field Sales Representative - Eden Farm

Area covered: Liverpool

Salary: £25,500 to £30,000 dependent on experience

Eden Farm are looking for a Field sales representative to join the business looking after the Liverpool area. As a Field Sales Representative you are responsible for building and maintaining relationships with existing customers to drive business growth and meet their needs.

This role involves visiting customers on-site, processing orders, identifying opportunities for upselling or cross-selling, and providing tailored solutions. The Field Sales Representative will also support the national accounts as required, ensuring alignment with overall business objectives. You are also responsible for driving business growth by identifying new opportunities and converting to meet the business plan.

Key responsibilities

• Customer Relationship Management: Build and nurture strong relationships with existing customers to ensure satisfaction and loyalty.
• Serve as the primary point of contact, understanding customer needs and offering personalised solutions.
• Conduct regular on-site visits to customer locations, providing support and addressing any concerns or issues.
• Process & maximise order at the point of visit, processing through CRM
• Business Growth & Development: Identify opportunities for growth within existing accounts through upselling, cross-selling, and introducing new products or services.
• Identify new business opportunities and markets through research, networking, and partnerships.
• Work closely with the sales team to meet individual and team sales targets.
• Gather customer feedback to inform appropriate internal departments for service improvements.
• Customer Support: Provide hands-on support to customers, offering online platform demonstrations and troubleshooting as needed.
• Ensure customers are fully aware of the company's product offerings and are utilising them to their full potential.
• Respond promptly to customer inquiries, ensuring excellent customer service and resolving any issues.
• Collaboration with National Accounts Team: Collaborate with the national accounts team to develop and execute sales strategies aligned with company goals.
• Share customer insights and feedback with the broader sales team to support business development initiatives.
• Support national campaigns, promotions, and initiatives, ensuring consistent messaging and customer engagement.
• Reporting & Performance Tracking: Maintain accurate records of customer interactions, sales activities, and outcomes using CRM tools.
• Provide regular updates to the sales manager on customer developments, sales opportunities, and potential risks.
• Monitor performance against individual KPIs and sales targets, taking action to address shortfalls.

Skills and Qualifications

• Strong interpersonal and communication skills to effectively manage customer relationships.
• Excellent problem-solving abilities and a customer-focused approach.
• Self-motivated with the ability to work independently and manage time effectively.
• Proficient in CRM systems and Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to quickly learn and understand product offerings and technical features.