Field Product Support Specialist - Robotic & Manual Joints

Stryker UK Limited; Coventry; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading medical technology company in Coventry is seeking a Product Support Specialist to provide exceptional support for joint replacement procedures. The candidate will collaborate with sales teams, train clinical staff, and manage inventory within theatre environments. Ideal applicants have a minimum of 2 years' experience in a medical setting and strong communication skills. This position involves substantial travel within the South Wales and West Midlands region, contributing to high-quality customer service and procedural excellence.

Qualifications

• Minimum 2 years' theatre or medical experience required.
• Commercial knowledge of cost pressures in theatre settings is crucial.
• Anatomy and physiology knowledge is necessary for product demonstrations.

Responsibilities

• Support clinical customers with Stryker products and services.
• Train medical personnel on Stryker products and procedures.
• Audit and manage consignment inventory within theatres.
• Develop and maintain business plans for objectives.
• Collaborate with sales teams for customer service improvement.

Skills

Theatre experience

Communication skills

Collaboration skills

Presentation skills

Self-motivation

Education

Professional training in a medical environment

Tools

MS Office

Excel

Job description

A leading medical technology company in Coventry is seeking a Product Support Specialist to provide exceptional support for joint replacement procedures. The candidate will collaborate with sales teams, train clinical staff, and manage inventory within theatre environments. Ideal applicants have a minimum of 2 years' experience in a medical setting and strong communication skills. This position involves substantial travel within the South Wales and West Midlands region, contributing to high-quality customer service and procedural excellence.