Field Network Technician - Water Services & Support

Pertemps; Bourne End; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading water utility company in the UK is seeking a Network Service Technician to maintain and resolve issues in their clean water network, ensuring minimal disruption to customer supply. This role involves a combination of customer service, technical problem-solving, and network maintenance. The ideal candidate will have strong customer service experience and a full UK driving license. This position offers competitive pay and various benefits including generous annual leave and a pension scheme.

Benefits

24 days holiday per year

Performance-related pay plan

Generous Pension Scheme

Enhanced Maternity Leave

Generous Paternity Leave

Health and wellness benefits

Qualifications

• Strong customer service experience in a dynamic environment.
• Full UK driving licence is essential.
• Plumbing or water mains experience is advantageous.

Responsibilities

• Operate and isolate water mains for planned or emergency works.
• Own and resolve customer queries and complaints.
• Investigate and resolve network performance issues.

Skills

Customer service experience

Technical problem-solving

Plumbing or leakage experience

IT literacy

Time management

Education

Full UK driving license

Job description

A leading water utility company in the UK is seeking a Network Service Technician to maintain and resolve issues in their clean water network, ensuring minimal disruption to customer supply. This role involves a combination of customer service, technical problem-solving, and network maintenance. The ideal candidate will have strong customer service experience and a full UK driving license. This position offers competitive pay and various benefits including generous annual leave and a pension scheme.