Field IT Support Technician — Windows & Printer Pro

Harvey Nash Group; Scotland; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A technology staffing firm is seeking an IT Support Technician to deliver hands-on technical support across multiple sites in Scotland. The position requires a valid UK driving license and a car. Responsibilities include providing first-line support, logging, diagnosing, and resolving incidents, as well as user support for Windows Operating Systems. Candidates should have proven helpdesk experience and strong communication skills. Competitive daily rate of £150-175 depending on experience is offered.

Qualifications

• Proven experience in a helpdesk or customer support role.
• Strong knowledge of Windows Operating Systems.
• Experience with printer configuration and network setups.

Responsibilities

• Provide first-line and basic second-line support.
• Log, diagnose and resolve ICT incidents.
• Support users with Windows Operating Systems.

Skills

Helpdesk support

Windows Operating Systems

Printer configuration and troubleshooting

User account administration

Communication skills

Job description

A technology staffing firm is seeking an IT Support Technician to deliver hands-on technical support across multiple sites in Scotland. The position requires a valid UK driving license and a car. Responsibilities include providing first-line support, logging, diagnosing, and resolving incidents, as well as user support for Windows Operating Systems. Candidates should have proven helpdesk experience and strong communication skills. Competitive daily rate of £150-175 depending on experience is offered.