Field ICT Engineer: On-Site & Network Support

VolkerWessels UK Ltd; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading contracting group in the UK is looking for an ICT Field Support Engineer to provide support for 4,000 users across multiple sites. The role involves delivering technical support, troubleshooting hardware issues, and managing network configurations. Ideal candidates will have A Level education, strong technical skills in Microsoft Office 365 and Windows 10/11, and a customer-focused mindset. The position offers competitive salary and benefits, and emphasizes fairness, inclusion, and respect in the workplace.

Benefits

Competitive salary

Annual leave and an extra day off for birthday

Private medical care

Pension

Life Assurance

Cycle to Work scheme

Training and development opportunities

Employee Assistance programme

Qualifications

• Demonstrable commercial networking experience.
• Experience of site set up, hardware repairs, and troubleshooting.
• Strong technical skills in Microsoft Office 365 and Windows 10/11.

Responsibilities

• Deliver 1st & 2nd line technical support-on-site and remotely.
• Troubleshoot hardware and software issues across devices.
• Support network connectivity, VPN access, and configurations.

Skills

Technical support

Troubleshooting hardware issues

Customer service

Active Directory

Microsoft Office 365

Windows 10/11

VPN configurations

Network connectivity

Education

A Level education or equivalent

Tools

VPN

Active Directory

Microsoft Office 365

Windows

Job description

A leading contracting group in the UK is looking for an ICT Field Support Engineer to provide support for 4,000 users across multiple sites. The role involves delivering technical support, troubleshooting hardware issues, and managing network configurations. Ideal candidates will have A Level education, strong technical skills in Microsoft Office 365 and Windows 10/11, and a customer-focused mindset. The position offers competitive salary and benefits, and emphasizes fairness, inclusion, and respect in the workplace.