Field Customer Service Agent — Flexible Hours & Driving

Randstad Business Support - London; Coventry; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A UK public statistics office is looking for a Customer Service Field Agent Driving to support participants in the ONS survey by visiting specific residents. The role involves encouraging survey completion, guiding participants, and contributing to community improvement. Candidates must hold a full UK driving license, have one year of UK experience, and possess a reliable car. This position offers a pay of £12.55 per hour with flexible hours between 20-30 hours weekly, along with allowances for fuel and meals.

Benefits

Fuel allowance £0.45 per mile

Meal allowance £7.50 for 5 hours, £15 for 10 hours

Flexible working hours

Qualifications

• Must have 1 year UK experience in any role.
• Full UK driving license and own car required (business car insurance necessary).
• DBS check or proof of one completed in the past 3 months.

Responsibilities

• Support participants in the ONS survey by visiting residents.
• Encourage survey completion and provide guidance.
• Help shape UK policies and improve communities.

Skills

Strong communication skills

Independent working ability

Basic tech skills with laptop and smartphone

Good knowledge of Microsoft Excel

Good knowledge of Google spreadsheets

Job description

A UK public statistics office is looking for a Customer Service Field Agent Driving to support participants in the ONS survey by visiting specific residents. The role involves encouraging survey completion, guiding participants, and contributing to community improvement. Candidates must hold a full UK driving license, have one year of UK experience, and possess a reliable car. This position offers a pay of £12.55 per hour with flexible hours between 20-30 hours weekly, along with allowances for fuel and meals.