Field Claims & Water Restoration Technician

Hastings Direct; Leicester; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading insurance services provider in Leicester is expanding their Home Claims team, seeking individuals to manage customer claims for water damage. You'll be responsible for assessing claims on-site, implementing restoration plans, and ensuring compliance with health and safety regulations. The ideal candidate will have extensive experience in water damage management and a qualification in drying and restoration. The role offers flexible work options and a comprehensive benefits package including competitive bonuses and mental wellbeing programs.

Benefits

Flexible working

Competitive bonus scheme

Financial wellbeing support

Mental wellbeing programme

25 days annual leave

Health-care cashback plans

Qualifications

• Extensive experience in flood and escape of water damage management.
• Proven expertise across all damage perils and restoration scenarios.
• Physically capable of property strip-outs and equipment handling.

Responsibilities

• Delivering accurate scopes for building works and drying programs.
• Identifying best practices for water escape incidents.
• Managing company-provided equipment and vehicles.

Skills

Flood damage management

Restoration best practices

Claims management software

Customer care

Health & safety regulations

Education

Qualification in drying and restoration (e.g. BDMA)

Tools

CoreLogic

Microsoft Teams

Job description

A leading insurance services provider in Leicester is expanding their Home Claims team, seeking individuals to manage customer claims for water damage. You'll be responsible for assessing claims on-site, implementing restoration plans, and ensuring compliance with health and safety regulations. The ideal candidate will have extensive experience in water damage management and a qualification in drying and restoration. The role offers flexible work options and a comprehensive benefits package including competitive bonuses and mental wellbeing programs.