Field Care Supervisor

Home Instead; Sefton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local home care provider in Sefton is seeking a dedicated Field Care Supervisor to support care consultations and train Care Professionals. The role involves conducting quality assurance visits and maintaining electronic records while building strong relationships with clients and their families. Applicants must have excellent communication skills, be confident in using technology, and possess a full driving licence. This is a full-time position requiring flexibility to meet business needs, and it strictly requires residing in the UK.

Qualifications

• Passion for delivering high-quality care to clients.
• Ability to build rapport quickly.
• Experience with mobile apps and e-learning.
• Understanding of confidentiality within current legislation.
• Access to a reliable vehicle to visit clients.

Responsibilities

• Support care consultations and client support plans.
• Conduct staff supervisions and quality assurance visits.
• Maintain accurate electronic records.
• Build positive relationships with clients and families.
• Train and mentor Care Professionals.

Skills

Good communication skills

Confident using care management technology

Good working knowledge of IT systems

Organized and flexible

Tools

Microsoft Office

Google Suite

Job description

Overview

This role is based in our Southport office and you will spend a lot of your time out and about in the community, so driving is essential.

No two days are the same, so we need someone who is flexible and able to think on their feet.

Responsibilities

• Support care consultations, service reviews and completing client support plans.
• Conduct staff supervisions and client Quality Assurance Visits.
• Create, update and audit client care plans and assist with digital care planning.
• Maintain accurate client and Care Professional electronic records.
• Conduct client and Care Professional introductions.
• Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
• Support, train and mentor Care Professionals.
• Maintain regular contact with clients and Care Professionals.
• Participate in on-call duties as required.
• Ensure compliance with Home Insteads Equality Diversity and Equal Opportunities Policy in respect of employment and service delivery.
• Work occasional Saturdays on a rota basis.

Qualifications

• It is essential that you have a passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
• Good communication skills with the ability to build rapport quickly.
• Must be confident using care management technology, mobile apps and e-learning.
• Must understand the importance of confidentiality when working within current legislation.
• Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms, with the aptitude to learn and adopt new technologies and software where appropriate.
• Must have a full driving licence and access to a reliable vehicle to work out in the community visiting clients.
• Be organised and flexible to meet the needs of the business.

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

Please include an up-to-date CV with your application and tell us why you believe the role of Field Care Supervisor is the job for you!

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.

Requirements

You must reside in and have the Right to Work in the UK.

Employment Details

Remote Work: No

Employment Type: Full-time