Festive Colleague - Redditch

Tesco UK; Redditch; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in Redditch is looking for festive colleagues to help provide exceptional customer service during the busy holiday season. You'll engage in a variety of tasks including stocking shelves and serving customers. No experience necessary; a positive attitude and commitment to excellent service are required. The role offers flexible hours with a guaranteed minimum of 12 hours per week.

Qualifications

• A passion for delivering great service.
• Ability to greet customers with a smile.
• Initiative in making decisions for customer benefit.
• Team-oriented with good communication skills.
• Well-presented and punctual.

Responsibilities

• Help deliver Christmas cheer for households across the nation.
• Support in-store operations during the festive period.
• Stock shelves and ensure product availability.
• Serve customers and handle Click and Collect orders.
• Ensure a brilliant customer experience.

Skills

Passion for great service

Ability to build rapport with customers

Initiative and decision-making

Teamwork and open communication

Punctuality and professionalism

Job description

Overview

Our Tesco Colleague rate of pay starts from £12.64 an hour; this increases to £13.85 for stores inside the M25. Additional payments may also apply depending on location and skills.

Fancy a festive in-store role? We’ve got all kinds of opportunities and shifts available.

Across the country, our customers count on us to make magic happen during the festive season. And we need your help. Working in store, you'll tackle a range of tasks, from serving customers and stocking shelves, to picking orders for home delivery. No day is ever the same, and you’ll feel your impact on every shift, as you send customers home with a smile. What’s more? No experience is necessary - just the right attitude.

Because here, it all comes down to helping people: customers, colleagues, communities. If you’re warm and welcoming, you’ll feel right at home with our caring, friendly bunch.

It all adds up to a role where you can do good, and feel good, while enjoying great flexibility. Let’s make every day a little better. Especially at Christmas.

Responsibilities

• You’ll help deliver Christmas cheer for households across the nation.
• You’ll provide support in store during the busy festive period.
• You could be stocking shelves and making sure products are where they need to be.
• Or, you could be serving customers and putting together orders for our Click and Collect service.
• Whatever the task, you’ll take pride in making sure that customers get a brilliant experience.

Qualifications & Skills

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador

At home or on-the-go, we want to be every customer’s favourite way to shop. That’s why our purpose is to serve our customers, communities and planet a little better every day.

We are happy to support flexibility for our colleagues in stores, and this can mean different things for different people. So if you are interested, we are happy to discuss how we can make this work for you, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.

It’s our policy to offer our festive colleagues joining us a minimum of 12 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 7.5) we have opportunities for this too and would still love to hear from you

Everyone’s welcome

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

Please note

If the role involves working in the warehouse, beers, wines & spirits, bakery, or driving, we are only able to accept candidates over the age of 18.

While we’re unable to provide individual feedback to all applicants, we will aim to provide feedback to candidates who are interviewed.

We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please contact us through our general channels.

For more information about us please visit Tesco plc.