Healthcare Assistant

Catalyst Care Group; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Birmingham is looking for a compassionate Healthcare Assistant to deliver personalized care in various settings. This role involves assisting individuals with daily living, promoting independence, and ensuring a safe environment. Candidates should have at least 6 months of healthcare experience and great communication skills. The position offers flexible working hours, specialist training, and a supportive community. Ideal for those who are dedicated to making a positive impact on people's lives.

Benefits

Mileage allowance

Refer-a-friend bonus

Flexible working hours

Specialist training opportunities

Qualifications

• Minimum of 6 months of experience in healthcare required.
• Experience with individuals with learning disabilities, autism, and severe mental health issues.
• Able to manage last-minute changes and work dynamically.

Responsibilities

• Provide high-quality care to individuals in various settings.
• Assist with daily living activities and promote independence.
• Ensure a safe and supportive environment for all service users.

Skills

Empathy

Communication skills

Teamwork

Education

NVQ Level 3 in Health and Social Care

Tools

Disclosure and Barring Service (DBS)

Job description

This post is restricted to female applicants under the Equality Act 2010, Schedule 9, Paragraph 1, due to the care needs of the supported person.

Join Nurseline Healthcare to provide compassionate, high quality care to individuals with complex needs in schools, hospitals, supported living, residential settings and in their homes for individuals with learning disabilities, autism and mental health in the Midlands.

Join Our Mission at Nurseline Healthcare

Empowering Independence, Championing Compassion. At Nurseline Healthcare, part of the Catalyst Care Group, we are committed to providing expert complex care that transforms lives. We stand on the pillars of Compassion, Impact, and Community—values that guide our actions and our approach to compassionate care. We are seeking professionals who are passionate about making a significant difference in the lives of others while embodying these core values.

As a Healthcare Assistant, you will provide tailored compassionate care in various settings, supporting individuals to live independently and with dignity within their communities. You may be required to work a short (4–8 hour) or longer shifts. Shift patterns vary depending on the care package and support needs of each person we support.

Key Responsibilities

• Provide high-quality care to individuals in schools, supported living, residential settings and individuals’ homes
• Assist with daily living activities, personal care, and promoting independence
• Work with individuals with learning disabilites, autism, severe mental health, challenging behavior, and eating disorders
• Support individuals in achieving their goals and improving their quality of life
• Ensure a safe and supportive environment for all service users

Qualifications and Experience

• Minimum of 6 months of experience in healthcare
• NVQ Level 3 in Health and Social Care (preferred but not mandatory if five years of experience)
• Valid driving license (manual preferred)
• Experience in schools, supported living, and residential care
• Training in PMVA, and PBS (preferred)
• Clean Disclosure and Barring Service (DBS) check
• Ability to handle last‑minute changes and cover shifts on short notice, showcasing calmness and efficiency in dynamic healthcare environments

Candidate Traits and Competencies

• Empathetic and able to manage under pressure
• Strong team player with excellent communication skills
• Open to feedback and able to incorporate it positively
• Friendly, understanding, and capable of addressing issues proactively
• Good verbal and written communication skills
• Genuine desire to make a positive impact on individuals’ lives, with a commitment to providing the highest level of compassionate care

What We Offer

• Financial & Practical Support
  • Mileage allowance
  • Refer‑a‑friend bonus – incentives for introducing new workers to the company (recently rolled out)
  • Tax relief – the ability to claim through the government for work‑related clothing and tools (e.g., uniforms, mileage, and equipment)
• Development & Support
  • On‑shift support and guidance through the on‑call system
  • Regular supervisions
  • Specialist training opportunities such as safeguarding, medication management, and more
  • All mandatory training is free
• Work‑Life Balance and Community
  • Flexible working hours – option to choose shifts based on availability
  • Recognition programmes – celebrating and rewarding outstanding contributions
  • Social events – opportunities to connect and build team spirit