Fashion Concession Lead - Local Community & Team Growth

JIGSAW; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A premium fashion retailer is seeking a Concession Manager in London to manage store operations and drive customer engagement. This role involves leading a team, managing stock, and ensuring the delivery of exceptional customer service. Candidates should have team management experience and a strong commitment to customer standards. Attractive benefits include up to 50% staff discounts and a bonus scheme.

Benefits

Staff discount schemes up to 50%

Seasonal uniform allowance

Bonus scheme

Life assurance

Pension

Access to benefits provider resources

Qualifications

• Experience in team management.
• A strong commitment to customer service and maintaining excellent store standards.
• The ability to inspire, motivate and lead a team.

Responsibilities

• Drive local events and initiatives to attract new customers.
• Develop relationships with top customers for brand engagement.
• Manage stock levels and make key stock control decisions.
• Work with KPIs to evaluate the store's performance.

Skills

Team management experience

Customer service

Positivity and adaptability

Leadership ability

Commercial acumen

Job description

A premium fashion retailer is seeking a Concession Manager in London to manage store operations and drive customer engagement. This role involves leading a team, managing stock, and ensuring the delivery of exceptional customer service. Candidates should have team management experience and a strong commitment to customer standards. Attractive benefits include up to 50% staff discounts and a bonus scheme.