Fan Services Lead — Spectator Experience & Operations

ABB Formula E; City Of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading motorsport organization is seeking a Fan Services Coordinator to plan and deliver exceptional spectator services at races. The role involves collaboration across departments, managing local workforce agencies, and ensuring high-quality operations in a hybrid working environment in London. Candidates should have experience in large-scale events, excellent organizational skills, and a solutions-oriented mindset.

Benefits

Competitive salary

Professional development opportunities

Hybrid working model

Qualifications

• Proven experience working on large-scale events.
• Experience with mass participation or international events.
• Strong operational expertise in complex events.

Responsibilities

• Lead planning and delivery of fan services at races.
• Support development of customer journey plans.
• Manage local workforce agencies for high-quality staffing.

Skills

Event project support

Supplier management

Stakeholder management

Organizational skills

Bilingual skills

Job description

A leading motorsport organization is seeking a Fan Services Coordinator to plan and deliver exceptional spectator services at races. The role involves collaboration across departments, managing local workforce agencies, and ensuring high-quality operations in a hybrid working environment in London. Candidates should have experience in large-scale events, excellent organizational skills, and a solutions-oriented mindset.