Family Support Worker

Pact; Send; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community support organization in the UK is seeking a casual Family Support Worker to assist families visiting loved ones in prison. Your role will include providing support, facilitating visits, and managing services within the visitor centre. The ideal candidate will have experience with families in challenging environments, excellent organizational skills, and a good understanding of safeguarding practices. Benefits include training opportunities and a supportive team environment.

Benefits

Free confidential advice and counselling service

Cycle to work scheme

Life assurance

Eye care vouchers

Generous annual leave

Qualifications

• Experience and understanding of working with families in a challenging environment.
• Knowledge of safeguarding and child protection practice.
• Ability to manage a demanding workload.

Responsibilities

• Provide support to families visiting prisoners.
• Facilitate prison visits and family days.
• Support the play service at the visitor centre.

Skills

Experience working with families

Organisational skills

Interpersonal communication skills

Ability to work with multiple agencies

Job description

As a casual Family Support Worker you will provide support to families visiting loved ones in the Visitor Centre. Visitor centre services include play and children’s services and a catering service. You will work as one of the PACT Family team and will be based primarily in the prison's visitor centre and visits hall providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the play service.

About You:

To be successful in this role you will have experience and understanding of working with families in a challenging environment, ideally involving offenders and / or their families. You will also have excellent organisational skills and the ability to manage a demanding workload. You will have the ability to contribute to planning and development of Pact’s family work and also have knowledge of safeguarding / child protection practice. Finally, you will have excellent interpersonal communication skills and an ability to work and build partnerships with a range of agencies.

What Pact Offer:

Pact offers a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported by a friendly and enthusiastic team.