Family Engagement Manager (Scale 2)

Prison Advice and Care Trust; Lowdham CP; On-site; GBP 100,000 - 125,000; Full time

Job summary

A respected charity in the UK is seeking a Family Engagement Manager to manage family engagement casework within a prison setting. The role involves organising Family Days and supervising the visits centre, requiring strong coordination and emotional resilience skills. Ideal candidates will have experience working with families in challenging environments, excellent organisational abilities, and knowledge of safeguarding practices. The position offers a supportive team environment and opportunities for professional development.

Benefits

Free advice and counselling service

Contributory pension

Corporate eye care scheme

Cycle to work scheme

Generous holiday entitlement

Qualifications

• Experience managing services in a challenging environment.
• Demonstrable capacity to coordinate family engagement.
• Excellent skills in building partnerships with agencies.

Responsibilities

• Manage Family engagement casework within the prison.
• Organise Family Days and supervise visits centre.
• Liaise with subcontractors in the Visits Centre.

Skills

Coordination of services

Emotional resilience

Excellent organisational skills

Interpersonal communication

Knowledge of safeguarding

Job description

Role overview

As Family Engagement Manager, you will manage Pact’s Family engagement casework within the prison, organise Family Days periodically and liaise with our subcontractors in the Visits Centre. You will also oversee the visits centre booking line. HMP Lowdham Grange is an exciting opportunity to work in a faced paced and challenging environment.

About You

To be successful in this role you will have a demonstrable capacity to coordinate a broad service, as well as experience and understanding of working with families in a challenging multi‑agency environment, ideally involving offenders and/or their families. You will have previously managed a service in which emotional resilience was required. You will also have excellent organisational skills and the ability to manage a demanding workload. You will have the ability to contribute to the planning and development of Pact’s family work and also have knowledge of safeguarding/child protection practice. Furthermore, you will have excellent interpersonal communication skills and the ability to work in building partnerships with a range of agencies.

Organisation

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

What we offer

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply

If you feel that you meet the requirements of this exciting new role, please complete an application form by clicking the apply now button. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6‑month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3‑year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.