Facilities Supervisor - Catering B3

NHS Scotland; Glasgow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading healthcare organization in Glasgow seeks a dynamic supervisor for the Patient Catering team. The role requires excellent communication skills and adaptability in a fast-paced environment. Responsibilities include staff supervision, training, management of audits, and ensuring compliance with food safety regulations. Candidates must hold Intermediate Food Hygiene certification and possess knowledge of Health & Safety practices. Join a diverse team dedicated to providing quality patient care while enjoying competitive pay and generous benefits.

Benefits

Generous leave entitlements

Discounts on Health and Leisure facilities

Enhancements for unsociable hours

Qualifications

• Robust knowledge of Food Safety and relevant legislation.
• Experience with Health & Safety and Infection Control practices.
• Ability to engage effectively with staff.

Responsibilities

• Supervise staff and handle challenging situations.
• Conduct staff training and TURAS reviews.
• Manage leave requests and staff rotas.
• Complete audits for service provision and Food Safety.

Skills

Excellent communication skills

Customer care skills

Adaptability

Education

Intermediate Food Hygiene certification

Tools

Microsoft Office

Menu pick applications

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non‑clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern is Monday Sunday, working 5 days over 7 covering various shift patterns (this will be explained at interview).

An exciting supervisory opportunity has arisen within the Queen Elizabeth University Hospital Patient Catering team. The post holder will support the provision of quality patient care within the QEUH/RHC in the delivery of Patient Catering Services. The post requires a dynamic, forward‑thinking individual who possesses excellent communication skills, is conversant with IT applications including Menu pick and all Microsoft packages. In addition the post holder must demonstrate an ability to engage with staff effectively and to consistently produce high‑quality standards of work, be highly adaptable and have an ability to prioritise workloads within a pressurised environment and have good customer care skills.

Responsibilities

• Staff supervision and dealing with challenging situations
• Staff training/ TURAS reviews
• Management of leave requests and rotas
• Completion of audits in relation to the service provision and Food Safety (HACCP) requirements
• Full compliance with all required legislation, policies, procedures and regulations, departmental audits of kitchens, dealing with patient complaints.

The post holder requires a robust knowledge of Food Safety and will need to be certified in Intermediate Food Hygiene. In addition they will require to have knowledge and experience in Health & Safety, Infection Control, COSHH, Lifting & handling and the use of all machinery required to be used in the provision of the Patient Catering Service.

Informal Contact

Kath Callaghan, Catering Manager, 0141 354 9363 or [e-mail]

Recruitment and Inclusion

NHS Greater Glasgow & Clyde proudly pays more than the living wage and pays enhancements for working unsociable hours, has generous leave entitlements based on the hours worked, and has access to many discounts and benefits including Health and Leisure facilities.

NHS Greater Glasgow and Clyde—NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

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