Facilities Services Delivery Manager

Bromford; Wolverhampton; On-site; GBP 44,000; Full time

Job summary

A leading housing provider in Wolverhampton seeks an experienced Facilities Services Delivery Manager. This role requires managing compliance programmes for water and fire safety, leading a team of operatives, and ensuring high-quality service delivery. The successful candidate will have a strong background in compliance, excellent communication skills, and the ability to lead a team effectively. This position comes with a competitive salary and benefits, including a company car and performance bonuses.

Benefits

Salary of £44,000 per year

Company car or cash allowance

Performance bonus

Flexible working options

Annual personal benefits fund of £500

27 days annual leave plus bank holidays

Qualifications

• Proven experience managing compliance programmes in construction or social housing.
• Ability to identify and address defects accurately and on time.
• Understanding of relevant building and safety legislation.

Responsibilities

• Lead and coach a high-performing team of operatives.
• Deliver essential compliance programmes effectively.
• Conduct pre- and post-work audits and manage high-value jobs.

Skills

Managing compliance programmes

Water safety knowledge

Fire safety regulations knowledge

Customer-focused approach

Strong communication skills

Education

Technical qualifications (NVQ Level 3 or equivalent)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

About the role

Contract: Permanent

Hours: 40 hours per week

Location(s): Wolverhampton

We're looking for an experienced and motivated Facilities Services Delivery Manager to join our team. Reporting to the Facilities Services Programme Manager, you'll be responsible for leading and coaching a high-performing team of around 8-10 operatives across two geographical areas.

Your focus will be on ensuring the effective delivery of essential compliance programmes, including:

• Water Safety PPMs
• Fire Safety PPMs (including fire extinguishers)
• Appliance safety (including laundry equipment)
• Portable Appliance Testing (PAT)
• Asbestos reinspection

You'll also carry out pre- and post-work audits, ensure all compliance tasks are completed to a high standard, and manage jobs or aspects of jobs up to a value of £25K.

This is a hands-on leadership role where you'll be inspiring your team to deliver excellent service, while ensuring safety, quality, and compliance at every stage.

Join Bromford, part of Bromford Flagship, and become part of a leading housing provider delivering community-focused services across the Midlands and South West - all backed by the scale and ambition of the Bromford Flagship group.

What we\'re looking for

We\'re seeking a confident and knowledgeable leader who can bring both technical expertise and strong people management skills. The ideal candidate will have:

• Proven experience managing compliance programmes (water and fire safety) in construction and/or social housing sectors.
• Strong knowledge of water safety and fire safety, including BS5839-6 and relevant regulations.
• Ability to identify and address defects, and to deliver compliance tasks accurately and on time.
• A customer-focused approach, with experience delivering services in partnership with multiple stakeholders.
• Understanding of relevant building, housing, H&S, and technical legislation.
• Proficiency in ICT systems such as Microsoft Word, Excel, and Outlook.
• Strong communication skills and the ability to engage teams and stakeholders at all levels.

Technical qualifications such as NVQ Level 3 (or equivalent) in an M&E discipline are desirable, as are BS5839-1 and Legionella Responsible Person qualifications (or the willingness to work towards them).

Additional requirements

• A flexible approach to working hours and travel.
• Full UK driving licence.
• Ability to pass an Enhanced DBS and consumer check.
• Commitment to Bromford\'s DNA - acting as a role model, fostering collaboration, and maintaining the highest standards of service delivery.

If you\'re ready to lead a skilled team, deliver outstanding facilities compliance services, and make a real difference to our customers, we\'d love to hear from you.

Benefits Package

• Salary: £44,000 per year, with an annual salary review
• Company car or cash allowance alternative
• Performance Bonus: Based on individual and company-wide targets
• Flexible Working: We\'re happy to explore options if this is important to you
• Personal benefits fund: £500 annual allowance for benefits such as private medical insurance, dental treatment, critical illness cover, or gym membership
• Annual leave: 27 days per year, plus bank holidays, with an option to buy or sell up to 5 days
• Pension options: Choose from two pension schemes, with employer contributions of up to 10%
• Life Assurance
• Wellbeing Support - not just for you, but also for your partner, children, parents, and siblings. Plus, access to a free app with virtual GP services and mental health resources.
• Retail discounts: Save money on groceries, clothing, electronics, and more
• Family Leave - supporting colleagues with parental and dependant responsibilities, including maternity, paternity, adoption, parental, dependent care, and carers\' leave.

At Bromford, we\'re proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we actively welcome applications from people of all backgrounds, identities, and experiences.

We are committed to creating a workplace where everyone feels valued, supported, and able to thrive. Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.

Closing date: 10th October 2025

We recommend applying early, as we may close this vacancy sooner if we receive a high number of applications.

If you have any questions or need assistance, please contact Natalie Sayer, Resourcing and Talent Specialist, at [e-mail].